Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4 out of 5
4.4
(3,053 Reviews)
Open Ratings Snapshot
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product. 
(
2,200 out of 2,511
)
Best Buy Privacy Policy
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
4 out of 5
4
I love the high pressure mode.
on April 22, 2025
Posted by: Motown 22
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's really comforting. Took a few weeks to get used to though.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Does what it's supposed to do.
on April 21, 2025
Posted by: spm116
Verified Purchase:Yes
It does the job it's advertised to do. It is very efficient way of cleaning my teeth.
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
on April 19, 2025
Posted by: Linda1952
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like everything about it except the cost of replacement brushes. I think they're expensive and I didn't consider that expense when I bought the electric toothbrush. I have always used manual toothbrushes. I would count in my head to 30 (seconds) for each quadrant. As it turns out, my timing was slow, so I was actually brushing longer than with the electric toothbrush, but the brush goes up and down so fast that my teeth are cleaner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Excellent Electric Toothbrush
on April 19, 2025
Posted by: Negan
Verified Purchase:Yes
Amazing toothbrush, cleans very well and love the features it offers making it very easy to brush
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
It is about principle
on April 18, 2025
Posted by: Msshak
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Did not receive the rebate $5.00 which was thanksgiving deal
I would recommend this to a friend!
Response from philips.comBy Maria Gabrielyan, Philips consumer care, April 22, 2025
Hello,

Thank you for your feedback. We are sorry that your experience with the rebate process was not as pleasant as you would have liked. We are committed to the satisfaction of our customers and use feedback such as this to make improvements.

If you have any questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page





Hope to speak to you soon!



Best regards,

Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great brush for your mouth!
on April 18, 2025
Posted by: Wheeliegirl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love, Love, Love my new toothbrush. It's easy for my little hands to hold and the small brush head fits into my small mouth. On top of all this, the battery lasts a really long time.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
BUYER BEWARE
on April 18, 2025
Posted by: Zebra614
This toothbrush doesn't have the power my prior Sonicare toothbrush did.
Buyer beware: the toothbrush comes with a card, saying you'll get a free brush head if you register online. Unfortunately this is FALSE. Although there is no expiration date on that card, the offer has "expired" and the company won't stand by that offer.
Buiyer beware: the toothbrush needs an adapter plug, which does not come with the toothbrush. No mention of that in the product description.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Love it
on April 18, 2025
Posted by: Mini13
Gender:Female
Verified Purchase:Yes
Love it! Very good cleaning. A bit noisy but works very well. Battery last very long.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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