Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Denzo
Gender:Male
Verified Purchase:Yes
Poor quality. Almost fell apart. Motor is weak and noisy
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 7, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ADals
Verified Purchase:Yes
Works very love, love the process point and the colour. I recently switched from the spring rush type electric toothbrush and feel this one is gentler on my gums while doing an amazing job at cleaning.
Written by a customer while visiting philips.com
Posted by: Firefightersdoitright
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The person that I bought it for loves using it! At least they know they know they are getting the full amount of time that is needed and suggested to brush their teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Billwest
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sensation of the vibration was uncomfortable. I thought that over a long period of time it might damage my teeth. I decided to keep it and use it occasionally for "deep" cleaning. However, after a couple of weeks the toothbrush wouldn't hold a charge so I sent it back. Did not replace it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 24, 2025
Bazaar
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Amber from the lake
Verified Purchase:Yes
[This review was collected as part of a promotion.] Weak; I felt like I needed to use brushing strokes as if I was using a manual toothbrush instead of an electric one. I returned it.
Response from philips.comBy Philips Consumer Care, June 23, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Flying Canary
Gender:Female
Verified Purchase:Yes
I liked the colour choices and price. It works really well and I am satisfied with the clean teeth feeling that I have only experienced after a professional cleaning. I like that it can be stored on the charger, alerts me when the brush needs replacing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ellee
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist suggested I try an electric toothbrush. At 85 I'm pretty well set on my ways, but I thought I'd give it a try. It took a few days to get used to the feel, but now I realize its the best thing I've done for my mouth hygiene. My teeth and tongue are cleaner and coffee stains are gone (I drink a lot of coffee). This brush has no "bells and whistles", just a 30 second alert to change your quadrant. Its easy to use and outperforms any convectional toothbrush.
Written by a customer while visiting philips.com
Posted by: gutterball300
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a wonderful toothbrush with the size and power. I like the 30-second timer immensely.
Written by a customer while visiting philips.com