Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Willy0912
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't feel that this toothbrush is as effective as the last one I had, it doesn't feel like my teeth are as clean as they should be. The last one I had, I bought in 2005, I thought it was the same model.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Philcust
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good customer service. Reliable product. Have purchased multiple Philips products
Written by a customer while visiting philips.com
Posted by: Mangoman
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] There were few basic problem with brush.
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
1. The brush head vibrates. During brushing, if we keep mouth open, it spills the paste on wash basin and mirror. How can we brush with mouth close?
2. There is actually no stand. Only stand is with with power outlet attached. It means I always have to plug-in the device which will consume electricity and also battery life would go down pretty fast. There should be only stand available and based on requirement, we can plug to power outlet attached
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, June 2, 2025
Hey,
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We'd like to look into your case immediately and resolve your issue as quickly as possible.
Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Linch
Verified Purchase:Yes
[This review was collected as part of a promotion.] Both my husband and I bought this toothbrush and love the way it makes our teeth feel.
Written by a customer while visiting philips.com
Posted by: N/AAA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Little inconsistent on speed. Sometimes only has slow speed.
Written by a customer while visiting philips.com
Posted by: Noyes
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this brush but only came with one option would love to try the other brushes but so expensive
Written by a customer while visiting philips.com
Customer Rating
5
Recommend, especially if you have al small mouth
on May 30, 2025
Posted by: ddc0531
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a small mouth and I love the smaller head so that it's easier to get to back teeth.
Written by a customer while visiting philips.com
Customer Rating
5
Beeps when you need to move and turns off in 2 min
on May 28, 2025
Posted by: Socks85
Verified Purchase:Yes
[This review was collected as part of a promotion.] This tooth brush is easy to use,. It takes us a small area on your counter.
Written by a customer while visiting philips.com