Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Flying Canary
Gender:Female
Verified Purchase:Yes
I liked the colour choices and price. It works really well and I am satisfied with the clean teeth feeling that I have only experienced after a professional cleaning. I like that it can be stored on the charger, alerts me when the brush needs replacing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ellee
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist suggested I try an electric toothbrush. At 85 I'm pretty well set on my ways, but I thought I'd give it a try. It took a few days to get used to the feel, but now I realize its the best thing I've done for my mouth hygiene. My teeth and tongue are cleaner and coffee stains are gone (I drink a lot of coffee). This brush has no "bells and whistles", just a 30 second alert to change your quadrant. Its easy to use and outperforms any convectional toothbrush.
Written by a customer while visiting philips.com
Posted by: gutterball300
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a wonderful toothbrush with the size and power. I like the 30-second timer immensely.
Written by a customer while visiting philips.com
Posted by: Cb1992
Verified Purchase:Yes
Je l’aime beaucoup la seule chose que j’aime moins c’est qu’elle arrête après 2 minutes mais je passe toujours 2 fois sur toutes mes dents mais je n’ai pas le temps en 2 minutes ! Mais mon hygiéniste dentaire m’a dit que je n’avais pas beaucoup de tarte donc je crois qu’elle fait très bien son travail :)
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Red Mountain
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best toothbrush I have ever used! Battery lasts a long time before needing charging and the pressure sensor comes in handy.
Written by a customer while visiting philips.com
Posted by: mommasita13
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 4100 does not work properly. This is the second one that I had it won't vibrate when brushing. I do not recommend this model. With that said Philip did replace it with the 5100 and there is no comparison in brushes. Highly recommend the 5100 series.
Response from philips.comBy Philips Consumer Care, June 14, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ruger85614
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The only thing that sticks out positively is the price.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
The strength of this toothbrush is weak. No power in the toothbrush. If you follow the guidance of the machine for when you brush too hard, you would barely be touching your teeth, let alone clean them.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 13, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Stay charged many days. No need to pack the charge
on June 12, 2025
Posted by: Plummie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish the brush was a little larger with soft bristles.
I would recommend this to a friend!
Written by a customer while visiting philips.com