Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Cleo17
Verified Purchase:Yes
[This review was collected as part of a promotion.] It stopped charging. I also don't understand why there isn't a regular plug on the end to plug it in.
Response from philips.comBy Philips Consumer Care, July 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Rochestarian
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does a nice job cleaning my teeth. Long lasting battery charge.
Written by a customer while visiting philips.com
Posted by: Gscott15
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don’t like this model at all. I’ve been using Sonicare for over 20 years. I tried an Oral B just to change things up. I wasn’t a fan of the spinning brushes. So I went back to Sonicare with this model. Has no features and leaves me feeling like I need to brush afterward.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: vacatb44
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The power is lacking, but the size works well for travel. I have used Sonicare Tooth brushes for over 20 years, I am used to your top toothbrush and was unimpressed with the 4100 series.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Irontooth
Verified Purchase:Yes
[This review was collected as part of a promotion.] Why? I received an excellent report at my last dental exam.
Written by a customer while visiting philips.com
Posted by: Teether
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought it fully charged but when I noticed that I am not able to charge it. The company sent me broken charger. Also, when I sign up they promised heads brush- never got it. Very disappointing ! Brushing experience was good overall.
Written by a customer while visiting philips.com
Posted by: Havemyrealteeth
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 3rd purchase of a Phillips Sonic toothbrush. I feel the difference twice a day as I brush my teeth. My whole mouth feels really clean. It is very easy to use and I try to let the brush apply the pressure!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bonkiers
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It cleans my teeth so well. I won this product thru work. I should have bought one before now
I would recommend this to a friend!
Written by a customer while visiting philips.com