Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Boibby
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very professional and polite I enjoyed the interaction
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bulldog 02
Verified Purchase:Yes
[This review was collected as part of a promotion.] My wife and I really like our new toothbrushes. They do an excellent job of cleaning and polishing. Sure glad we purchased them!
Written by a customer while visiting philips.com
Customer Rating
5
Good at 2 things and not just tooth brushing.
on July 7, 2025
Posted by: Frizzbie
I like the fact that it is also a water flosser and a great toothbrush.
Written by a customer while visiting philips.com
Posted by: Denzo
Gender:Male
Verified Purchase:Yes
Poor quality. Almost fell apart. Motor is weak and noisy
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 7, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: ADals
Verified Purchase:Yes
Works very love, love the process point and the colour. I recently switched from the spring rush type electric toothbrush and feel this one is gentler on my gums while doing an amazing job at cleaning.
Written by a customer while visiting philips.com
Posted by: Firefightersdoitright
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The person that I bought it for loves using it! At least they know they know they are getting the full amount of time that is needed and suggested to brush their teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Billwest
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The sensation of the vibration was uncomfortable. I thought that over a long period of time it might damage my teeth. I decided to keep it and use it occasionally for "deep" cleaning. However, after a couple of weeks the toothbrush wouldn't hold a charge so I sent it back. Did not replace it.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 24, 2025
Bazaar
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Amber from the lake
Verified Purchase:Yes
[This review was collected as part of a promotion.] Weak; I felt like I needed to use brushing strokes as if I was using a manual toothbrush instead of an electric one. I returned it.
Response from philips.comBy Philips Consumer Care, June 23, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com