Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
3
It doesn’t have the power of my previously owned o
on July 17, 2025
Posted by: 777me
Verified Purchase:Yes
[This review was collected as part of a promotion.] I find it less powerful than my last one.
Other than that it’s a good product.
Other than that it’s a good product.
Written by a customer while visiting philips.com
Posted by: Kelmy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good and string piece. Had twice the 2100 series and start bottom disintegrates very easily.
Written by a customer while visiting philips.com
Posted by: Cedee
Verified Purchase:Yes
This toothbrush is so much better than my older model. Slimmer handle, the power button is easier to use, it's
quiet and longer lasting battery. A pleasure to use.
quiet and longer lasting battery. A pleasure to use.
Written by a customer while visiting philips.com
Posted by: Firefly1230
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not great, i have used better sonicare brushes in the past. Feels too flimsy, already started making a loud noise within few weeks of use. The head have developed a play, it took my old brush 2 years ti get that problem, this brush got in 2-3 weeks. Not happy
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, July 14, 2025
Hello!
Thank you for bringing this to our attention. We're sorry to hear that your experience with the 4100 Series HX3681/24 Sonic electric toothbrush hasn't met your expectations. At Philips, we are committed to ensuring our products offer the highest quality and performance. The durability and noise issues you've encountered are not typical, and we would like the opportunity to address them. Please reach out to us so we can resolve this for you. Your satisfaction is crucial to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention. We're sorry to hear that your experience with the 4100 Series HX3681/24 Sonic electric toothbrush hasn't met your expectations. At Philips, we are committed to ensuring our products offer the highest quality and performance. The durability and noise issues you've encountered are not typical, and we would like the opportunity to address them. Please reach out to us so we can resolve this for you. Your satisfaction is crucial to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Kim E.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brisel head replacements are way too expensive.
Written by a customer while visiting philips.com
Posted by: JKLiv
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product takes some getting-used-to. But, it works well after gaining comfort. I am disappointed though in the promise that I would receive a free brush refill attachment on purchase only to find out that the offer had EXPIRED once I bought it. Bait-and-switch csuse me to reduce my rating by a FULL STAR.
Written by a customer while visiting philips.com
Customer Rating
5
High quality electric toothbrush for a good price
on July 11, 2025
Posted by: Hornbeam
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using Philips Sonic toothbrushes for years, various models, and like them a lot. My previous toothbrush was a 6100. The 4100 works fine and cost less, a good value. It's pink, which is fun. Keeps my teeth in good shape, which is the main point.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Dufus
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly, I didn't think I'd like this at first. I've never used an electronic toothbrush and it felt very
weird at first. The roof of my mouth was so ticklish that I could barely tolerate it on the
Inside of my upper teeth. But in time I got used to it and I now love it.
weird at first. The roof of my mouth was so ticklish that I could barely tolerate it on the
Inside of my upper teeth. But in time I got used to it and I now love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com