Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Happy813
Verified Purchase:Yes
[This review was collected as part of a promotion.] My new Dentist highly recommended it as I have issue with plaque build up . I have enjoyed the gentle brushing and the cleansing .
My teeth feel cleaner and look brighter.
My teeth feel cleaner and look brighter.
Written by a customer while visiting philips.com
Posted by: Georgeous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans my teeth much better than my old Phillips and is o much lighter and easier to handle.
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
BUT the little "ding" and flash routine is ridiculous. convinced that the programmers all are toothless and don't use the product!
Hard to hear and flash is so fast I have no idea what just happened!
When I am brushing and the touch seems too light I have no idea and no way of quietly determining if the settings have changed. Hard to mess with dings and flashing lights with toothpaste running down your chin.
Surely a light system that is on all the time would not spoil the sleek look and feel of the item
Written by a customer while visiting philips.com
Posted by: Ron_
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, It does what it needs to do. Offers the benefits of Somicare without buying a lot of bellds and whistles you probably don't need. Light weight.
Written by a customer while visiting philips.com
Posted by: Unfilteredover50
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm truly impressed with the level of clean experienced with this, like after a professional cleaning. The shape of the brush head is challenging requiring lots of messy twists and turns. Holds a charge for over a week.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Eileen1
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the toothbrush very much. It did not come with replacement brushes, and I can't find replacement brushes.. Without replacement brushes, it becomes too expensive.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 1, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram and Twitter @Philips. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Ismael456
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I loved the sonicare but it stopped working after a couple of weeks. I returned it and bought a new sonicare. It cleans your teeth very well.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Sonicare 3100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
The base is smaller than my previous toothbrush.
on July 29, 2025
Posted by: extra brushing
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a replacement toothbrush under warranty. It is not as strong as my previous sonicare.
Response from philips.comBy Philips Consumer Care, July 30, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the replacement of your Sonicare 4100 Series toothbrush and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Jtbringit25
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Loving it 😍 thats
what my teeth and gums needed.
what my teeth and gums needed.
I would recommend this to a friend!
Written by a customer while visiting philips.com