Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: mapsmith
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only problem is that the stand is too small and the brush easily tips over while on the stand/charger. Other than that, I love the clean feeling after using it. Just like after a cleaning at the Dentist office. Takes a little understanding on use and the timer. But great product
Written by a customer while visiting philips.com
Posted by: bruzier
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] works easily and fair price. Only wish I could change a default to start at the strongest setting instead of having to press the power tab twice to get there.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: NewUser1
Verified Purchase:Yes
[This review was collected as part of a promotion.] The electric toothbrush makes it easier to floss. I like the simplicity of the toothbrush functions. I just wish that changing modes was easier. Trying to get the right beeps is irritating.
Written by a customer while visiting philips.com
Posted by: Crzyjen
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best toothbrush I’ve ever used. My teeth feel like they were cleaned by the dentist every day!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Strength of the vibrations deplete — it’s a manual
on August 2, 2025
Posted by: Kay227
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m actually really sad to write this, but I haven’t even had the toothbrush for 6 months and the vibration setting is not as high as when i first purchased it. I feel like it barely cleans. My parents had the early version of this toothbrush for over 20 years before they had to buy a new one. i don’t know what happened but very disappointed.
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 2, 2025
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: NORTHSHORE
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the timer! It helps me cover all areas of Mt teeth efficiently.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Who? Me?
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the soft bristles on the toothbrush. It’s quiet. Just the right size. However the light on the handle of the brush could stand to be a bit brighter and more visible.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Signmania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit works fine. Not happy that the unit did not come with a charger. At that price I shouldn't have to buy a charger. Plus, the charger sticks out from the outlet so it takes up space above the counter. I wish they had kept the charging unit integrated in the base.
Written by a customer while visiting philips.com