Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: JMack
Verified Purchase:Yes
[This review was collected as part of a promotion.] This electric toothbrush is the best I’ve ever used. It is like a cleaning at the dentist every time I use it. Very helpful to my gums and preventing plaque buildup. My only beef is that I purchased it with an offer on the package for a free brush head after registration. When I tried this, it was no longer available.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
While the toothbrush works splendidly, I get a bad taste in my mouth with the false premise of receiving a complimentary brush head.
Written by a customer while visiting philips.com
Posted by: Sdsd1212
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Like this toothbrushing, it functions well. But the button design really needs to be reconsidered, the rubber part easily fell apart after abt 2 years use, and it happens to many customers. I got a replacement cos my warranty still covers, but I would expect an electric toothbrush can last longer than just 2 years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Le garf
Verified Purchase:Yes
The Sonicare toothbrush is perfect for part of one's oral hygiene care. Does and excellent job of cleaning the teeth and strengthening the gums. Easy to use. Solidly built. One charge lasts a week of brushing (4 times a day). Highly Recommended.
Written by a customer while visiting philips.com
Posted by: travel 2025
Verified Purchase:Yes
[This review was collected as part of a promotion.] Teeth always feel like you jus walked out of the dentist office.
Written by a customer while visiting philips.com
Posted by: Franya
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did some research and found that the Phillips Brand was outstanding.
Written by a customer while visiting philips.com
Customer Rating
5
New toothbrush takes some getting used to using.
on September 23, 2025
Posted by: DeeX
from Georgia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the Philips Sonic 4100 Series electric toothbrush in August after our E Series Philips electric toothbrush began to only work intermittently. We had the E Series for about 15 years and thought it did a very good job cleaning our teeth and gums. The 4100 Series took some getting used to. It feels different in my hand and feels different on our teeth but does feel like it is doing a sufficient job. The next trip to the dentist will tell the story. I also like that there are 2 speeds.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: HaleyG
from Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm not sure what is wrong with me, but the excessive saliva that gets produced, and runs down my hand, or has me leaning over the sink, makes this very inconvenient to use with dubious effectiveness. I use less than 1/8 of a teaspoon of toothpaste (on the advice of my dentist to use 'less' than normal) and it still causes me to drool. With any less, and I bet that I'd get the benefit of no fluoride. And that makes me think that this is kinda worse for my teeth than manual brushing ?
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, September 21, 2025
Hello! We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us. We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ). Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: North1001
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wish it would have come with a travel box, it would have been convenient
Written by a customer while visiting philips.com