Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: LR Smile
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush. Gets my teeth dentist clean. I highly recommend it.
Written by a customer while visiting philips.com
Posted by: Happy Customer 123
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this unit to replace a very old Sonic rechargeable toothbrush which I had for many years. It was time for an upgrade and I liked my original so I went with one of the new Sonic units. I am very happy with my purchase. Seems to stay charged for a long time which is nice if you do 5-7 days of travel. You don't have to carry the base charger. If you do, it plugs into a USB charging port so no big deal carrying a charging adapter. Just use your phone / tablet charger.
Written by a customer while visiting philips.com
Posted by: GRINSHOMAN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think my prior Philips Soniccare must have been a better model. This unit while ok doesn't keep a charge and doesn't seem to clean as well. I am not unhappy, but will buy the better model next time.
Written by a customer while visiting philips.com
Posted by: LokenClan1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great price and valuable product. Great price and valuable product. Great price and valuable product
Written by a customer while visiting philips.com
Posted by: Datank
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a great product- it works like it should and is a great item to use
Written by a customer while visiting philips.com
Posted by: Jo bay
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the Philips after our old toothbrush was no longer able to hold a charge. I’m certainly glad it happened because my new Philips toothbrush is much superior to my old brand. It can hold a charge for much longer even with my wife and I using it twice a day.
Written by a customer while visiting philips.com
Posted by: Mountaineer Fan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist said many times to change to an electric toothbrush. I reached to my friend to get her advice and she recommended this one. She is a dental assistant and her daughter is a dentist. Still getting used to it but it works well’
Written by a customer while visiting philips.com
Posted by: grandmomm
from Joelton TN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems to be cleaning too vigorously. Since I've never used one before, I'm not sure how fast the bristles should be going.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, August 2, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the toothbrush feels too vigorous and that you’re uncertain whether it’s operating as expected. We understand that switching to an electric toothbrush for the first time can take some getting used to, especially because Sonicare technology produces rapid brush movements that may feel very different from manual brushing.
We’d like to look into this further and help determine whether the toothbrush is functioning normally. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the toothbrush feels too vigorous and that you’re uncertain whether it’s operating as expected. We understand that switching to an electric toothbrush for the first time can take some getting used to, especially because Sonicare technology produces rapid brush movements that may feel very different from manual brushing.
We’d like to look into this further and help determine whether the toothbrush is functioning normally. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or on X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com