Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
1
Not enough power
on May 21, 2022
Posted by: wildricepudding
Gender:Female
[This review was collected as part of a promotion.] I went down from the diamond clean to this line and it just doesn't have enough power in comparison. Sometimes I brush my teeth twice in a row.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for reaching out to us regarding your Philips Sonicare 4100 Series toothbrush. We are sorry to hear that it does not appear to have enough power and hope we can improve this for you. Firstly, can you make sure the handle is fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. Secondly, your Sonicare toothbrush gives you the option to choose between a low and high intensity. You can try the higher intensity to see if this is more suitable by following these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Philips Sonicare 4100 Series toothbrush. We are sorry to hear that it does not appear to have enough power and hope we can improve this for you. Firstly, can you make sure the handle is fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. Secondly, your Sonicare toothbrush gives you the option to choose between a low and high intensity. You can try the higher intensity to see if this is more suitable by following these steps:
1. Press the power button once to turn on the toothbrush.
2. Press a second time within 2 seconds to change the intensity.
We hope these suggestions help!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Good product
on May 21, 2022
Posted by: Jezabell
Gender:Female
[This review was collected as part of a promotion.] I wanted more of an actual Champagne color, but what’s more important is how it works. I’d like more speed settings, like another electric toothbrush I had. But works great for its price point
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
I have been enjoying my toothbrush & battery life
on May 20, 2022
Posted by: Les12334
Gender:Female
[This review was collected as part of a promotion.] This toothbrush has a very long battery life and is super powerful.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Best toothbrush ever bought
on May 19, 2022
Posted by: Camaro69
Gender:Male
[This review was collected as part of a promotion.] I like the way it brushes my teeth real powerful toothbrush, will be buying my wife the same toothbrush …
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love everything about my new toothbrush!
on May 18, 2022
Posted by: That’s my buddy
Gender:Male
[This review was collected as part of a promotion.] Fully meets my expectations; easy to use; love the size.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Comfortable to use and leaves teeth feeling clean
on May 17, 2022
Posted by: Michelle.s
[This review was collected as part of a promotion.] Really enjoy using this toothbrush. The vibration intensity is powerful and I can feel it cleaning my teeth effectively. It also leaves my teeth feeling clean even up to a few hours after brushing. The two-minute timer with the quad pacer is a nice feature. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Product vibration is very average
on May 17, 2022
Posted by: TTman
Gender:Male
[This review was collected as part of a promotion.] it does not vibrate hard enough to thoroughly clean the teeth. very disappointed in results
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, May 23, 2022
Hi,
Thanks for reaching out to us regarding your Philips Sonicare 3100 Series toothbrush. We are sorry to hear of your disappointing experience so far, and hope we can improve your next brushing session! This Philips Sonicare model comes with the EasyStart feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. If you'd like to deactivate this feature, you can follow these steps:
1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4. Release the power on/off button.
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink green 2 times to confirm activation. Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Philips Sonicare 3100 Series toothbrush. We are sorry to hear of your disappointing experience so far, and hope we can improve your next brushing session! This Philips Sonicare model comes with the EasyStart feature activated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. If you'd like to deactivate this feature, you can follow these steps:
1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4. Release the power on/off button.
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink green 2 times to confirm activation. Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Enjoy ease of use
on May 17, 2022
Posted by: Larrybird33
Gender:Male
[This review was collected as part of a promotion.] I really have enjoyed the sonicare products over the years
I would recommend this to a friend!
Written by a customer while visiting philips.com