Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: 2brothers
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i love evey thing about it. my doctor told me to use this on my back teeth. I would tell this to my friends
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kdog15
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really powerful and long lasting battery. Overall great brush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: spring4wood
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I get a complete brushing in only 2 minutes and my mouth feels invigorated.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Horses
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the pink 6100 and it only worked for about 2 weeks.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 25, 2022
Hi,
Thank you for writing your review, your feedback is highly appreciated. We're sorry to hear that your toothbrush stopped working after such a short period of time. We recommend you reach out to any of the social media mentioned below, so we can assist you further!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your feedback is highly appreciated. We're sorry to hear that your toothbrush stopped working after such a short period of time. We recommend you reach out to any of the social media mentioned below, so we can assist you further!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: astilbe
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i am anxious to see what the dentist has to say about my pockets
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Bojim
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the first time I have purchased a Sonic Electric Toothbrush.It is the perfect size to reach all areas of your teeth. And the timer tells you when to switch areas of your mouth. It is easy to charge and holds the charge for a good amount of time. I would highly recommend this toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Im not as pleased with it as much as i would like.
on July 22, 2022
Posted by: Cocolime
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im not as impressed with this one as my last one.
It just doesnt seem like it is brushing.
The brushes seem like they r just vibrating not doing what my other philips did.
It just doesnt seem like it is brushing.
The brushes seem like they r just vibrating not doing what my other philips did.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 28, 2022
Hi,
Thank you for writing your feedback, your opinion is always valued. We're sorry to hear that you found the vibration on your toothbrush is not as strong as you expected it to be. This might be caused by the EasyStart feature being on. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate it, follow these instructions:
1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 3
seconds).
4.Release the power on/off button.
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
Additionally, your power toothbrush gives you the option to choose between low and high intensity. The default setting of your toothbrush is the low setting. In order to switch to the high setting, press the power button once to turn on the toothbrush, and then press a second time within 2 seconds to change the intensity. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for writing your feedback, your opinion is always valued. We're sorry to hear that you found the vibration on your toothbrush is not as strong as you expected it to be. This might be caused by the EasyStart feature being on. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. To deactivate it, follow these instructions:
1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 3
seconds).
4.Release the power on/off button.
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
Additionally, your power toothbrush gives you the option to choose between low and high intensity. The default setting of your toothbrush is the low setting. In order to switch to the high setting, press the power button once to turn on the toothbrush, and then press a second time within 2 seconds to change the intensity. Hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Happy Brusher
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist advised I get this electric toothbrush, and I'm so glad he did!! My teeth feel cleaner too!! Painless to use. Love it!!
I would recommend this to a friend!
Written by a customer while visiting philips.com