Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Sunflower8&
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don’t like how it sped up over the first two weeks. It’s too uncomfortable on my gums and teeth. My dentist recommended this saying it is better than a Braun. It might be what she prefers, but not I. If I have to reset it every week, i will go back to my Braun.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 10, 2022
Hi,
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrush. We are sorry to hear that you find the vibrations too intense now that the 14 day EasyStart feature has ended. We'd like to let you know that you can still choose between two intensity's (low and high) now that the feature has ended. To change the intensity, kindly follow these steps:
Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrush. We are sorry to hear that you find the vibrations too intense now that the 14 day EasyStart feature has ended. We'd like to let you know that you can still choose between two intensity's (low and high) now that the feature has ended. To change the intensity, kindly follow these steps:
Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
We hope this helps!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: RHTLA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist recommended the toothbrush to me. I have been very pleased with how it cleans. I also love the timer function.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This Phillips Sonic Toothbrush replaces an old one
on July 31, 2022
Posted by: Deedee71
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I rated this five stars because since they came out years ago I have had to replace twice and always got the same brand for replacement. Wouldn’t buy any other brand. great purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Toothbrushmanic
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The reason I chosen this rating is it is my first time using this brand and product. My experience with the toothbrush is great on my teeth and gums.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PT27
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems to get my teeth really clean and it’s easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Paymore
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the way my teeth feel after using. It really makes difference.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Edwin A. Elbert
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The description referred to the feature of being able to switch between speeds. That turns out not to be the case, which matters because the default speed is pretty aggressive.
Response from philips.comBy Philips Consumer Care, August 15, 2022
Hi Edwin,
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrush. We are sorry to hear that the current intensity is too aggressive for you and hope we can improve your next brushing experience! Your toothbrush gives you the option to choose between low and high intensity. To change the intensity, kindly follow these steps:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
We hope the steps above help!
If you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further! [Hope to speak/see to you soon]
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrush. We are sorry to hear that the current intensity is too aggressive for you and hope we can improve your next brushing experience! Your toothbrush gives you the option to choose between low and high intensity. To change the intensity, kindly follow these steps:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
We hope the steps above help!
If you have any further questions, please also get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will be happy to help you further! [Hope to speak/see to you soon]
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: GGL29
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I brush everyday and it has held the charge for weeks now! Cheap price and I can use most of the different brushes with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com