Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Bugle
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] These power toothbrushes work great, clean food between teeth which is great because I don’t like to floss. Great for the gums also.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Louisboule
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has inconsistent speed. Does not seem powerful enough. Sometimes it starts out good, sometimes ot.
Response from philips.comBy Philips Consumer Care, July 25, 2022
Hi,
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your toothbrush has inconsistent behavior. When you use the toothbrush for the
first time, the default setting is the low intensity. In order to change it into the high setting follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
After 2 seconds of brushing, pressing the power button again will also pause the toothbrush.
We recommend trying to switch into using the high intensity and giving it a try! Hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your opinion is highly valued. We're sorry to hear that your toothbrush has inconsistent behavior. When you use the toothbrush for the
first time, the default setting is the low intensity. In order to change it into the high setting follow these instructions:
- Press the power button once to turn on the toothbrush.
- Press a second time within 2 seconds to change the intensity.
- Press a third time within 2 seconds to pause.
After 2 seconds of brushing, pressing the power button again will also pause the toothbrush.
We recommend trying to switch into using the high intensity and giving it a try! Hope this helps.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Smilen Jack
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using an older version of this product for many years, and have been very satisfied all these years. This newer version is even better than my older version, less parts, thinner, and does an even better job.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: 2brothers
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i love evey thing about it. my doctor told me to use this on my back teeth. I would tell this to my friends
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kdog15
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really powerful and long lasting battery. Overall great brush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: spring4wood
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I get a complete brushing in only 2 minutes and my mouth feels invigorated.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Horses
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased the pink 6100 and it only worked for about 2 weeks.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, July 25, 2022
Hi,
Thank you for writing your review, your feedback is highly appreciated. We're sorry to hear that your toothbrush stopped working after such a short period of time. We recommend you reach out to any of the social media mentioned below, so we can assist you further!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for writing your review, your feedback is highly appreciated. We're sorry to hear that your toothbrush stopped working after such a short period of time. We recommend you reach out to any of the social media mentioned below, so we can assist you further!
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: astilbe
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] i am anxious to see what the dentist has to say about my pockets
I would recommend this to a friend!
Written by a customer while visiting philips.com