Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: monkey 365
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to use. Interval notices while brushing is a very nice feature. Unit holds a charge well! Great product!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mrs Moss
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth had never felt so clean. My hygienist recommended it, and I love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: ChrisJ69
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, fair price. Easy to use, great battery life
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Calf
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this toothbrush to replace another Phillips. I love this toothbrush
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: T-Eagle
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had other electric toothbrushes that were bulkier, I like this design much better. Also - this design stays clean!! Others designs trap water and gunk that turns into nasty slime If you don’t clean or drain your toothbrush frequently.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Teach
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the extended battery life and the variable brush intensity.
Written by a customer while visiting philips.com
Posted by: PureGold
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using Sonicare electric toothbrushes since they first came out in the early 1990's. I've LOVED them, and used nothing else, for almost 30 years. But after recently buying two new models, and intensely disliking both, Sonicare is about to lose this customer to Oral B. My most recent purchase makes a high-pitched screeching sound most of the time (similar to tinnitus), which is utterly annoying. It's "smaller" than earlier models (not an attribute, in my opinion; I like a firm grasp on my toothbrush); and I'm not a fan of the new USB ports instead of a regular electrical plug. Bye, Sonicare.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, August 10, 2022
Hi,
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrushes! Wow, thanks for using our Sonicare toothbrushes for the last 30 years, we are happy to hear that they have played a big part in your oral hygiene routine since the early 90's. What a shame that the two recent models that you have used are not holding up, we hope we can help improve your current brushing experience. Firstly, fully charge your current Sonicare for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. One fully charged, replace the brush head with a new Philips brush head and try again. We hope this helps!
If the issue persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding your Sonicare 4100 Series toothbrushes! Wow, thanks for using our Sonicare toothbrushes for the last 30 years, we are happy to hear that they have played a big part in your oral hygiene routine since the early 90's. What a shame that the two recent models that you have used are not holding up, we hope we can help improve your current brushing experience. Firstly, fully charge your current Sonicare for 24 hours with no interruptions. Check that the charger is not placed on a metal surface or close to other chargers, as this can interfere with the charging process. One fully charged, replace the brush head with a new Philips brush head and try again. We hope this helps!
If the issue persists, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dr. L
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product is one of the least expensive Sonicare Tooth Brushes I have owned. I have been a customer and distributor in my Dental office for years. This Series does a very good job with less bells and whistles (which I didn't really use on the more expensive styles). I recommend this brush although it doesn't have the power of the larger Sonicare Tooth Brushes.
I would recommend this to a friend!
Written by a customer while visiting philips.com