Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Jenny from the Block
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ease of use right out of the box is great! I had used a Philips prior to this that I had purchased at my dentist's office, so I was familiar with the brand. It was a plug & play option for me. Immediately able to charge it up and use it the next morning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
It does a great job cleaning my teeth effortlessly
on September 17, 2022
Posted by: Verina6
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have no problems. It was a good purchase.Thanks!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pearly-whites
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this toothbrush about two months ago and had my boy early dentist visit last week. My dental hygienist was impressed by how clean my teeth were! Almost no buildup and no coffee stains, and I drink a lot of coffee—about 30 oz a day!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Iulillia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We really like this toothbrush, with its built-in timer, gentle buzzing, and narrow head for cleaning all the hard to reach parts of your mouth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Consistently going down in quality
on September 16, 2022
Posted by: JB121
Gender:Female
In the last few years I had 3 of these brushes, each year the model gets “updated” , it gets smaller, slimmer, more difficult to hold, and the latest model is slim and very slippery, also now it comes with usb charger, and who has usb outlet in their bathroom.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 27, 2022
Hi,
Thanks for taking the time to leave your feedback. We're sorry to hear you're not pleased with the new design of our Sonicare toothbrush models.
As for the USB charger, Philips has made the decision to include the cable without the wall adapter, as we are currently trying to reduce the amount of plastic production in order to help our planet.
You can either use a wall adapter you already own, or plug the USB into your phone´s charger in order to use only one adapter and help us continue our goal.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Thanks for taking the time to leave your feedback. We're sorry to hear you're not pleased with the new design of our Sonicare toothbrush models.
As for the USB charger, Philips has made the decision to include the cable without the wall adapter, as we are currently trying to reduce the amount of plastic production in order to help our planet.
You can either use a wall adapter you already own, or plug the USB into your phone´s charger in order to use only one adapter and help us continue our goal.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Written by a customer while visiting philips.com
Posted by: JulieBoolie1978
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since using my new Sonic toothbrush my teeth and gums feel so much cleaner, with much less effort, and battery seems to hardly ever need charging! Love it! Going to get some for my kids and hubby.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Finally found the perfect toothbrush for my son
on September 15, 2022
Posted by: Bubba’s Momma
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a 12 year old son on the spectrum. It’s always been a battle getting him to brush his teeth properly. The timer is so perfect. He has been brushing his teeth properly since we got the toothbrush. The vibration when he brushes too hard is great. After his last dental appointment he started brushing too hard so this has been a big help. He is keeping his teeth healthy and clean and mom can stop nagging .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RyanRyan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'd been using a manual toothbrush for a little bit and switched back to this until I make up my mind to get the Diamond Clean. I was actually surprised by the functionality of this one and how comfortable it is to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com