Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: CplGMan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the way it scrubs your teeth and the 2 minute timer is a great reminder.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: wfla
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] gave it away to Salvation Army never saw it again!
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 10, 2022
Hi,
Thanks for your review regarding your new Sonicare toothbrush. We are sorry to hear that your new toothbrush did not work as expected, what a shame that you'll never see it again. To help a new user transition to a new Sonicare power toothbrush, this model has an EasyStart feature activated. This feature gently increases the power over the first 14 brushings to help the new user adapt to brushing with a Philips Sonicare toothbrush.
If you decide to try again with another Sonicare toothbrush, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Thanks for your review regarding your new Sonicare toothbrush. We are sorry to hear that your new toothbrush did not work as expected, what a shame that you'll never see it again. To help a new user transition to a new Sonicare power toothbrush, this model has an EasyStart feature activated. This feature gently increases the power over the first 14 brushings to help the new user adapt to brushing with a Philips Sonicare toothbrush.
If you decide to try again with another Sonicare toothbrush, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Kind regards,
Written by a customer while visiting philips.com
Posted by: StylesK
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new toothbrush. It gives a very thorough cleaning and my mouth feels so fresh. My teeth are whiter as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rudra22
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been user of these electric toothbrushes for over 10 years now and I'll never gave them up. They are the best electric toothbrushes ever created. Always have your mouth feeling fresh and clean and keeps yoour teeth and gums healthy
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rev. G
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use, and lighter and smaller than my other sonic care toothbrush. Luv the way the pressure alarm works. I tend to over pressure, and the way this one alerts me to that is perfect. The only issue my old one had was wearing the bushing out at the base of the brush head, from using too much pressure. Even that lasted for years, but replacing the whole brush rather than trying to repair it made sense. Happy I did. If I can get the parts I might repair the old one for my travel kit.
I do prefer the old style charger, directly plugs into the wall, but understand why they went to the usb style instead. I use the old style in my bathroom still, but the new style would work just fine, just voicing my opinion.
My dentist recommended the original sonic care to me years back, and I am glad he did. He is responsible for getting my dental hygiene on track and preventing me from needing dentures. Pushing 60 and still have my teeth, my parents and grandparents had dentures by 40. My dentist and my sonic care brushes both made that possible. I luv going for cleanings and needing little or none of that dental pick tool. The hygienist always raves about my teeth these days. Thank you.
I do prefer the old style charger, directly plugs into the wall, but understand why they went to the usb style instead. I use the old style in my bathroom still, but the new style would work just fine, just voicing my opinion.
My dentist recommended the original sonic care to me years back, and I am glad he did. He is responsible for getting my dental hygiene on track and preventing me from needing dentures. Pushing 60 and still have my teeth, my parents and grandparents had dentures by 40. My dentist and my sonic care brushes both made that possible. I luv going for cleanings and needing little or none of that dental pick tool. The hygienist always raves about my teeth these days. Thank you.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: bobarker
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush is very comfortable and I like the features like 2 power setting, and the 30 sec reminder to switch sides as well as the pressure sensor so that you don't push too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: louisst
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] seems like just making noise in the mouth not cleaning teeth, not enough power , I had different model before it was good of course it was expensive.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, September 27, 2022
Hi,
Thanks for your review regarding our Sonicare 4100 Series Toothbrush. We are sorry to hear that your new toothbrush is not as powerful as expected, and we hope we can improve your next brushing session! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists, check if the EasyStart feature is still active. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. You can follow these steps to deactivate the feature:
1: Put the handle on the plugged-in charger.
2: Press and hold the power on/off button while the handle remains on the charger.
3: Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4: Release the power on/off button-
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink
green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for your review regarding our Sonicare 4100 Series Toothbrush. We are sorry to hear that your new toothbrush is not as powerful as expected, and we hope we can improve your next brushing session! Kindly make sure that the handle has been fully charged for 24 hours with no interruptions. Check that the charger is not placed on a metal surface, or close to other chargers as this can interfere with the charging process. If the issue persists, check if the EasyStart feature is still active. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. You can follow these steps to deactivate the feature:
1: Put the handle on the plugged-in charger.
2: Press and hold the power on/off button while the handle remains on the charger.
3: Keep the power on/off button pressed until you hear a single short beep (after 3 seconds).
4: Release the power on/off button-
- Triple tone of low-med-high means the EasyStart feature has been activated. The battery level indicator light will also blink
green 2 times to confirm activation.
- Triple tone of high-med-low means the EasyStart feature has been deactivated. The battery level indicator light will blink amber 1 time to confirm deactivation.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Gfasulo65
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to accompany my at home model this version does the trick is compact and easy to pack. My suggestion would be to provide a case for the brush and head. It’s roughly the same brushing experience without all of the options of my platinum at home model.
I would recommend this to a friend!
Written by a customer while visiting philips.com