Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Kingmeow
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had many previous Sonicare toothbrushes in the past and have been thrilled about them. My last one was the older 4100 model (slightly bigger in size). I received this 4100 as a warranty replacement. Initially I was amazed at how small the body has become. It came with a USB charger instead of AC powered. The annoying part is that you have to provide your own brick.
That is just an annoyance. The real negative part is that now it only lasts FOUR days instead of 2 weeks, like my old model 4100 and what the new 4100 manual says. My usage and charge pattern is IDENTICAL to how I used my old model 4100.
As an Engineer I was fearing this as a smaller size battery usually means a smaller capacity. And it looks like my fear came true.
However, it does the job in cleaning my teeth, as usual.
Response from philips.comBy Philips Consumer Care, October 10, 2022
Hi,
Thanks for your review regarding our Sonicare 4100 Toothbrush. We appreciate your feedback, and can understand that sometimes switching to a different system can take some time to get used to. By switching to a USB charger in our Philips Sonicare 1000-4000 Series alone, we can use up to 189,210 kg less plastic every 4 years. It's great to hear that your new Sonicare is cleaning your teeth as expected, what a shame that the battery is not lasting more than four days. This model should also provide you with 14 days of brushing time, kindly fully charge the battery for 24 hours with no interruptions and try again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Thanks for your review regarding our Sonicare 4100 Toothbrush. We appreciate your feedback, and can understand that sometimes switching to a different system can take some time to get used to. By switching to a USB charger in our Philips Sonicare 1000-4000 Series alone, we can use up to 189,210 kg less plastic every 4 years. It's great to hear that your new Sonicare is cleaning your teeth as expected, what a shame that the battery is not lasting more than four days. This model should also provide you with 14 days of brushing time, kindly fully charge the battery for 24 hours with no interruptions and try again.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: ironpilot29
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product has worked quite well however i think it needs a bit more power sometime. Also the battery has worked well.
Written by a customer while visiting philips.com
Posted by: Gman33
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Toothbrush is easy to use and does a great job. Teeth feel very clean when done.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Very pleased with the toothbrush. Good quality.
on October 6, 2022
Posted by: Red 70
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with the product. Reasonable price. Ease if ordering.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: paparonaldo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this toothbrush to anyone who brushes their teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Fay73
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love how clean my teeth feel after I brush my teeth, the battery life is crazy long( went on vacation and never charged it), and the intermittent pauses let you know it's time to move to another part of your mouth. I love the two min timer.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Uncle Henry
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does an excellent job and cleansbetter than my older model
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AZ Pama
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the size and weight of this toothbrush as well as the size of the brush head. I didn't give it five stars because I think the sound it makes between segments is not loud enough.
I would recommend this to a friend!
Written by a customer while visiting philips.com