Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Tahiti boy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gets my teeth squeaky clean, just like you experience after a cleaning with your hygienist. Noticed improvement in whiteness since I started using it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: SuperT26
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this one because my older one was losing its battery life. But, the new one lacks the power of the older version. It feels very lack luster by comparison. I also wish it came with a travel case. I also have to charge this one more, probably due to its compact size.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, October 18, 2022
Hi, Thanks for sharing your experience with us. We are sorry to hear the Sonicare is not performing with the same power as expected. We would like to try our best to improve and investigate this matter further for you. Would you mind reaching out to us via Social Media? We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can reach out to us via the contact page on our website here:
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope to speak to you soon!
https://www.usa.philips.com/c-w/support-home/support-contact-page#n62Contact=PERSONAL_CARE_GR%2BTOOTHBRUSHES_CA
Our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Toothbrush died completely after one month
on October 11, 2022
Posted by: Wilbur5k
Gender:Male
I have used sonicare toothbrushes for many, many years. This one however died after one month of daily use.
Response from philips.comBy Philips Consumer Care, October 13, 2022
Hi Wilbur,
Thank you for taking your time to leave this review. We are very sorry to hear that your Sonicare has stopped working, and would gladly see how we can help! We kindly ask you to reach out to us via one of our social media channels. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking your time to leave this review. We are very sorry to hear that your Sonicare has stopped working, and would gladly see how we can help! We kindly ask you to reach out to us via one of our social media channels. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website www.philips.com/support. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Anzo54
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have been using a Phillips Sonic toothbrush for years so it was time for a new one. Like the two speed modes and the slimmer handle
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
The brush has great features, especially the timer
on October 10, 2022
Posted by: Sophie no. 2
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with this product and enjoy how clean my teeth feel
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: berphi
Gender:Female
Verified Purchase:Yes
bien mais peut mieux faire bien mais peut mieux faire
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mum T
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the pink. Works every time as needed. My mouth has never been cleaner.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sk8nSam
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't think I needed or would like an electric toothbrush, but I was wrong. The Sonic does a great job cleaning my teeth. The brushing action is gentle. The built-in timer is very helpful. My teeth are cleaner than ever.
I would recommend this to a friend!
Written by a customer while visiting philips.com