Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Cerberus17
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush is aggressive! I was actually concerned it was going to knock out a filling so stopped using it. My husband had same model and said it was painful and he threw his away. Maybe a better brush head would make a difference since the one that came with it kept jamming against my gums and enamel
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 16, 2023
Hi,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
5
The toothbrush stays charged for a long time.
on January 14, 2023
Posted by: Sloppy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like that the toothbrush stays charged but I can’t see the light that tells me when to charge. I prefer the old style charging dock.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Samulu
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product and easy to use. Very nice and slim. Product
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sailorboy1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best toothbrush for the money. Very light and still have features as two intensities
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Tiny T
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My husband purchased this for me. At first I didn’t think it would be as powerful as it was but it turned out to be better than my last Phillips toothbrush. This model is sleek but powerful. It olds it charge for days, travel friendly. Would definitely recommend.
Written by a customer while visiting philips.com
Posted by: Lil4lewis
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how clean my teeth feel. And that clean feeling last
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: AuntAdette
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very pleased with my new 4100 toothbrush. My only complaint is that it doesn’t stay on long enough to do my whole mouth so I typically use two full cycles each time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Disappointed in this item
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been Phillips Sonicare products forever. Why did they change this? When I turn it on I expect it to run at full power immediately. NOT with this model. I have to push the button numerous times to get full power. I will NEVER buy another product from this manufacturer.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, January 12, 2023
Hi,
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. Toothpaste residue can build up around the power button. The residue is causing the power button to get stuck and not turn on. We recommend cleaning the power button and the surrounding area with a damp cloth. A not fully-charged toothbrush battery might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours. You can always leave your toothbrush on the charger to avoid this from happening again. A faulty power source connected to your charger may cause your toothbrush not to charge. In some countries, the power outlet in the bathroom has a safety feature that shuts off the power source. Make sure that your outlet has power before charging your toothbrush. Try using a different outlet to charge your toothbrush fully.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Thank you for sharing your feedback with us. Rest assured we’re here to help you. We suggest you try a few possible causes and solutions to see if you can fix the issue. Toothpaste residue can build up around the power button. The residue is causing the power button to get stuck and not turn on. We recommend cleaning the power button and the surrounding area with a damp cloth. A not fully-charged toothbrush battery might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours. You can always leave your toothbrush on the charger to avoid this from happening again. A faulty power source connected to your charger may cause your toothbrush not to charge. In some countries, the power outlet in the bathroom has a safety feature that shuts off the power source. Make sure that your outlet has power before charging your toothbrush. Try using a different outlet to charge your toothbrush fully.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Written by a customer while visiting philips.com