Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
1
No charger included
on January 28, 2023
Posted by: thommysands
Gender:Male
To promote sustainability, philips expects you to provide your own charger for this tooth brush. THey do offer to send you an adapter all the way from China which I guess uses less plastic but pumps millions of tonnes of CO2 into the environment! Oh, and the adapters are on indefinite backorder!
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 28, 2023
Hi Thommysands,
Thank you for sharing your feedback with us. We would like to inform you that we are committed to sustainability and use recycled and recyclable materials in our packaging. We removed the power adapter, which helps to keep the equivalent of over 19 million plastic bottles out of landfills.
We hope we have answered your query. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Thank you for sharing your feedback with us. We would like to inform you that we are committed to sustainability and use recycled and recyclable materials in our packaging. We removed the power adapter, which helps to keep the equivalent of over 19 million plastic bottles out of landfills.
We hope we have answered your query. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer care
Written by a customer while visiting philips.com
Posted by: Lady Driver
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My dentist recommended this and I'm Soo glad he did. Everytime I brush it's like I just left the dentist office.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Thisonefromtexas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I enjoy the sleekness of the design, the speeds can clean deep or shallow, and how long the battery lasts. I brought it on a Trip for ten days and it didn’t need charging
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Retired mimar
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I pleased with the product however I find it only lasts thru 5 days of brushing twice a day - is this normal?
Written by a customer while visiting philips.com
Customer Rating
1
The green features are just manufacture cheap outs
on January 26, 2023
Posted by: ladycliff78
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Not supplied with a normal plug end. Manufacturer will sell you one for extra cash. That's the green feature, less product for the consumer, more cash for them.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi there,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Gave me cavities
on January 26, 2023
Posted by: Katiepie
I have always used a normal toothbrush, and I’ve never had any problems with cavities or having bad teeth. I decided to switch to an electric toothbrush about a year and a half ago because I thought would be better for my teeth. But I was wrong. I went to the dentist today and they told me I had two cavities. I believe it is because of the pressure sensor because I have teeth with deeper grooves. I could not get a thorough brush with this toothbrush brush, but I didn’t realize it was a problem until it was too late. Please do not buy this toothbrush if you have teeth with deep cavities like me.
No, I would not recommend this to a friend.
Response from philips.comBy kiran shivshankar, Philips Consumer Care, January 27, 2023
Hi Katiepie,
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we wish you had with our Philips Sonicare toothbrush. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Networkplumber
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the toothbrush. It works better that the previous model and seems better overall
Written by a customer while visiting philips.com
Customer Rating
4
This is the best electric toothbrush I have used.
on January 25, 2023
Posted by: Reachastarr
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use my toothbrush after I use my water pik and feel like I just came out of having my teeth cleaned at the dentist.
I would recommend this to a friend!
Written by a customer while visiting philips.com