Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Char?
Gender:Female
Verified Purchase:Yes
Does a good job at cleaning teeth. I like the timer for the different areas of mouth. On and off switch can be a little annoying as it is easy to shut it off while still brushing, Probably needs a better placement for the on/off button. Overall it is a good product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ms Clean
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product has all the features I was looking for in an electric toothbrush: 2 min. timer, brush replacement reminder, different speeds. For a senior citizen it has been easy to operate and my teeth feel cleaner each time I use it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: stella76
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recommend this to any adult. The brushes are the right size and the motor is fast enough so my teeth feel clean after brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gvirgo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works good. Could be a little more powerful. I like the charging reminder.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Briceynanny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I started using the Philips toothbrush 10 years ago when I noticed how much. Whiter my daughter’s teeth were (and she was using their toothbrush). I saw the newer version at the store & decided to update. I love it. Mine is pink. Easy to hold. Easy to brush. Beeps to let me know it’s charging. I love it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Christine A
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Small, energetic and simple to use. I really hope it lasts longer than it's predecessors.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Arch Angel
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is automatic and helps me get every tooth cleaned
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Zyksd
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed with my purchase. Each time I use the toothbrush, I have to separate the brush head from the battery pack in order for it to work properly the next day. It requires daily cleaning. I would not buy another Phillips toothbrush again.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, March 3, 2023
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Sonicare Toothbrush. This is not the experience we want you to have with our product. Please note that cleaning your toothbrush and brush heads regularly improves their lifespan and performance. Clean your toothbrush after use by rinsing the brush head and bristles. Wipe the handle with a damp cloth.
For assistance regarding the toothbrush not working properly, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about your experience with the Philips Sonicare Toothbrush. This is not the experience we want you to have with our product. Please note that cleaning your toothbrush and brush heads regularly improves their lifespan and performance. Clean your toothbrush after use by rinsing the brush head and bristles. Wipe the handle with a damp cloth.
For assistance regarding the toothbrush not working properly, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com