Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Htown
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced 6+ old Sonic with Series HX3681/24. Love the smaller size, larger battery life, and brush speed options. Love my new Sonic!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BlueRidgeRock#1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve only had this for a little over a month, but love it so far
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ydnic
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the time feature. The toothbrush sems to be working well to remove plaque from my teeth. I am hopeful my next dental appointment will prove it out.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Sleek design, simple to use, shuts off after 2 min
on March 17, 2023
Posted by: tooths
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was an Xmas gift, seems to do a good job. Will know after next dental cleaning.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jenny11
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love 2 minutes function and the power is great and felt very clean
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Joy9
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It seems like it’s cleaning my teeth very deeply, and was a lot of energy. I would like to have two more of the same attachments or heads.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: evefor
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, less cumbersome, and more efficient than my previous Sonic Electric Toothbrush with a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This product is slow and has very little power.
on March 15, 2023
Posted by: Terry45
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This toothbrush had no power at all. Maybe it could work for a travel brush that you only use once in a while. Doesn't live up to Sonicare reputation.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, March 18, 2023
Hi there,
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare toothbrush. We recommend you turn off your toothbrush, remove the brush head, and grab the metal shaft. If it feels wobbly, please reach out to us through our social media channels so that we can assist you further. If the metal shaft feels solid, please check to see if the easy start function is on. If it's on, switch off the easy start function. Additionally, if you haven't charged your toothbrush in a week, we recommend charging it for 8 hours.
If the issue still persists, please contact us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com