Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
4
Doesn't seem as strong as the previous Sonicare
on April 24, 2023
Posted by: Stephend2010
Gender:Male
Verified Purchase:Yes
I'm on my 3rd Sonicare in about 18 years, which is not bad. This new model, has fewer buttons/adjustments. The reviews I read in advance all said it was fine.
While I'm concerned that it doesn't seem to have the more powerful action of my past tb, it seems to be doing the job regardless - and my dental hygienist seemed pleased so far.
While I'm concerned that it doesn't seem to have the more powerful action of my past tb, it seems to be doing the job regardless - and my dental hygienist seemed pleased so far.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: PAmama
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best electric toothbrush, trusted from past experience with Phillips. I upgraded because I trust it's reliability and gets the job done. My teeth feel especially clean under a bridge where food can get trapped. Battery charging is reliable and the slim stand does not interfere with other items.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love this toothbrush. Lightweight but very sturdy
on April 23, 2023
Posted by: Downey59
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well made and works smoothly. Makes teeth feel so clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: LoniG
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My first electric toothbrush. Was very strange the first couple times to get used to it but now I love it! Battery lasts forever!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Earth Day
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replaced a very old model with this updated one & see and feel cleaner teeth
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Self destruct
on April 23, 2023
Posted by: Spoot
Just under 3 years, tooth brush head self destructed and rattles like crazy.
Written by a customer while visiting philips.com
Posted by: Grammycakes
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is very slow. The vibrations are light. I have use sonicare for more than 30 years never had one like this. Very disappointed.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef Durvesh, Philips consumer care, April 22, 2023
Hello There.
We’re sorry to hear that your Philips Sonicare 4100 toothbrush is running slow.
We request you to try the following troubleshooting steps to help resolve the issue: If the battery is not fully charged, the vibrating action of the toothbrush may require extra power. It should be charged for at least 24 hours. Your toothbrush has an EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. We recommend turning it off. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. Your toothbrush gives you the option to choose between low and high intensity. While brushing, you can change the intensity by pressing the mode/intensity button. Adjusting the intensity is not possible when the handle is turned off. We hope this will help.
If you still require assistance, please feel free to contact us via social media. We’re available 24/7 on Facebook (@Philips) and Twitter. (@PhilipsCare) Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
We’re sorry to hear that your Philips Sonicare 4100 toothbrush is running slow.
We request you to try the following troubleshooting steps to help resolve the issue: If the battery is not fully charged, the vibrating action of the toothbrush may require extra power. It should be charged for at least 24 hours. Your toothbrush has an EasyStart feature. This feature causes your toothbrush to increase its vibration level slowly after each brushing session. We recommend turning it off. It could also mean that your brush head is worn. We recommend replacing your brush head every three months. Your toothbrush gives you the option to choose between low and high intensity. While brushing, you can change the intensity by pressing the mode/intensity button. Adjusting the intensity is not possible when the handle is turned off. We hope this will help.
If you still require assistance, please feel free to contact us via social media. We’re available 24/7 on Facebook (@Philips) and Twitter. (@PhilipsCare) Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
I like the every-30-second tone that reminds me.
on April 22, 2023
Posted by: GreatGardener
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the every-30-second tone that reminds me to move onto the next section.
I would recommend this to a friend!
Written by a customer while visiting philips.com