Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Jz09128
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this toothbrush. Going from manual to electric, there is a bit of a learning curve, but once you get the hang of it your teeth will never feel cleaner.
Written by a customer while visiting philips.com
Posted by: Grace 1
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great toothbrush which keeps me faithful to dental health.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: WillieBwise
Verified Purchase:Yes
[This review was collected as part of a promotion.] The price was really great but it is the best toothbrush I have ever had. Cleans amazingly
Written by a customer while visiting philips.com
Customer Rating
5
on January 4, 2026
Posted by: Great toothbrush
My teeth are getting much cleaner when I brush now.
Written by a customer while visiting philips.com
Posted by: Thumbalina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Has wonderful and effective cleaning power at all three levels of speed.
Written by a customer while visiting philips.com
Posted by: BuzyRN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The color is beautiful! The toothbrush is slimmer than my previous one and fits nicely in my hand. I really like the 30 second timer going up to 2 minutes. The best feature is the "brushing too hard" signal. That is one of my issues, I brush too hard and have shredded my gums exposing the roots. This has helped me tremendously!
Written by a customer while visiting philips.com
Posted by: Littlebit 100
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is great! My teeth feel really clean. Recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: RMP_
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Scam. The promotion listed on the packaging is not honored. Avoid.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, December 30, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. Feel free reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. Feel free reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com