Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Ozzy72
Verified Purchase:Yes
Unit is working well and keeping my teeth clean. If there could be a button to allow a changei i7Ozzyn the brushing intensity that would be useful.
Written by a customer while visiting philips.com
Posted by: colorman!
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] too rough. need t be more gentle. hurts my gums. too abraisive
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 14, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Hound Dog Nurse
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phillips reputation and price made this an easy decision.
Written by a customer while visiting philips.com
Posted by: RobinMc
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced a better quality Philips Sonic toothbrush with this one since the brush heads were compatible, but this one isn't quite as strong. My teeth still feel really clean after, and the charge actually lasts much longer than the previous toothbrush.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Qutea
Verified Purchase:Yes
Love my new Philips brush . It's my first one but I adapted quick and now love it. So thorough and my teeth feel like dentist clean . The charge lasts 14-16 days with using it 2x a day . Highly recommend
Written by a customer while visiting philips.com
Customer Rating
5
This thing works great - keep it simple is best!
on January 10, 2026
Posted by: KarlF
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Tried a couple of other brushes - OralB and Sonic knockoffs - and was very disappointed.
This is a no frills brush and it works so much better than everything else I tried. Small head and powerful action get everywhere super clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Notafanhelp
Verified Purchase:Yes
[This review was collected as part of a promotion.] Won't hold a charge few weeks old. Need a replacement
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, January 9, 2026
Hello!
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Scentsgirl
Gender:Female
Verified Purchase:Yes
After even just a few weeks of use, my dental hygienist noticed a difference when I went for my dental appointment
I would recommend this to a friend!
Written by a customer while visiting philips.com