Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,032 Reviews)
Rating breakdown 3,032 reviews
5 Stars
2,058
4 Stars
520
3 Stars
199
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,191 out of
2,501)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Happy Papou
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this product in early December 2025 and immediately charged the toothbrush. As of today, January 18th, I have yet to recharge the battery. I also like the slim design as it fits comfortably in my hand while brushing my teeth. It also has a nice feature that will cause the unit to give a gentle beep when I’m brushing too hard.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Toby2025
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my electric toothbrush. It was recommended by my Dentist.
Written by a customer while visiting philips.com
Posted by: Lady Gloria
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Sleek and easy to handle. Like the bleep every 30 seconds. Do not understand holding at 90 degrees?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Purser
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Compared to the two previous 3100 toothbrushes (which stopped working in a short time, and i had to return), I love this 4100! This is even better than the sonicare toothbrush which I'd been using for years! .I recommend the 4100 wholeheartedly. Thank you!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Cheap junk, spend the extra money for a 4200 serie
on January 18, 2026
Posted by: Paula0858
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received this toothbrush as a replacement for a 4200 series brush that had quit working. I don't recommend it. it's a cheaply made product which charges via USB. No charger included. It literally has half the power of the 4200 model.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 19, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: 57ringo
Verified Purchase:Yes
[This review was collected as part of a promotion.] The brush head could be larger and it could brush more aggressive.
Written by a customer while visiting philips.com
Posted by: SmothTeeth
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] There is an issue with the switch. Sometimes you press it & the brush head doesn’t move, you press in another location and it will oscillate like it should.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Bp73
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I did not realize when I purchased this model that is was an older model. I went to look for replace brushes and had a hard time knowing which ones were compatible. It seems to queen fine although feels weak between the brush and the base that you hold on to. The brush doesn't feel like has secure contact with the base, as there is a little bit of a gap between them. I had higher hopes.
Written by a customer while visiting philips.com