Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
5
My teeth even feel cleaner with this brush! Love.
on October 4, 2023
Posted by: Marvellous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Battery lasts, crazy vibrations. Slim handle. Light pink color.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MAQuincy
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush produces just the right amount of vibration to clean the teeth without being irritating.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Improvement has made it worse
on October 2, 2023
Posted by: Deei
Gender:Female
I hate the new charger. Seems considerably less powerful than my last 3 Sonucare’s. Charge doesn’t last as long
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Me2here
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this as a replacement for my previous Sonicare which stopped working. Got model # off bottom of old one and purchased same. This one is smaller and has less power than previous. Very disappointed. Does not clean as well. Did something change?
I would recommend this to a friend!
Response from philips.comBy Farheen sayed, Philips Consumer Care, October 2, 2023
Hi there,
Thanks for sharing your feedback with us. We are sorry to hear that you aren't pleased with the performance of the Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. We are sorry to hear that you aren't pleased with the performance of the Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Lightweight and ergonomically easy to handlle.
on October 1, 2023
Posted by: janesan
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's easy to use and leaves a super clean feeling.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sevook
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first time I have bought electric toothbrush , and I will never go back to regular ones.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DaddyD
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 12 year old son says, "It's pretty cool."
It was purchased because of his braces.
It was purchased because of his braces.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This is supposed to get rid of 4X more powerful.
on September 28, 2023
Posted by: Consumer 21
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is not have as powerful as the 4 other ones I have. You have made it thinner and cheaper.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen sayed, Philips Consumer Care, September 29, 2023
Hi there,
Thanks for sharing your feedback with us. We are sorry to hear that you are not pleased with the performance of your Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. We are sorry to hear that you are not pleased with the performance of your Philips Sonicare Toothbrush. Please note that some Toothbrushes have the EasyStart feature activated by default. This feature causes your Toothbrush to increase its vibration level slowly after each brushing session. The increase in vibration will occur over the first fourteen sessions. If you want your Toothbrush to vibrate normally, we recommend turning off the EasyStart feature.
Also note that the mode selected impacts the vibration level on your Toothbrush. Some brushing modes are less powerful, for example, TongueCare and Sensitive. We recommend increasing the vibration by changing the brushing mode. Turn off your Toothbrush and press the mode/intensity button to choose the preferred mode.
We hope this will improve your experience. However, if the issue still persists or you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com