Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: ChuckIt
Verified Purchase:Yes
[This review was collected as part of a promotion.] I expected a lot from this toothbrush after my dentist told me it was "the best." It's not working out for me. The brush head that comes with it is too narrow and doesn't clean my teeth effectively. Even worse (really!) is the high pitched whine that comes with the "sonic" feature. Some sounds cause pain in my left ear, and that noise from the toothbrush is very uncomfortable, especially if the stem of the brush attachment happens to touch a tooth while I'm brushing. OUCH!
No, I would not recommend this to a friend.
Response from philips.comBy Kiran Shivshankar, Philips Consumer Care, November 6, 2023
Hi ChuckIt,
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Sonicare toothbrush. We recommend that you remove the brush head from the handle. Turn on your toothbrush. The original Philips Sonicare brush heads are recommended. Brush heads that are not original may produce more noise than original brush heads. If your toothbrush is making an unusually loud noise, it could be due to a loose brush head. Check that the brush head is securely attached to the handle and not loose. A small gap will remain between the handle and the brush head due to vibration.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is not the experience we want you to have with our Philips Sonicare toothbrush. We recommend that you remove the brush head from the handle. Turn on your toothbrush. The original Philips Sonicare brush heads are recommended. Brush heads that are not original may produce more noise than original brush heads. If your toothbrush is making an unusually loud noise, it could be due to a loose brush head. Check that the brush head is securely attached to the handle and not loose. A small gap will remain between the handle and the brush head due to vibration.
We hope this makes your experience better. If not, please reach out to us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Dalvinn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great toothbrush…easy to use and helps with gum recession. Provides a great cleaning and love having it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JoePDX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My old electric toothbrush started making loud noises, so replaced with this newer version. It is so much smaller, lighter and quieter! It also has more features, principally a pressure feature that my old one did not have.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: brusha
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use my Philips tooth brush daily. The subtle signal to shift areas of brushing is very helpful to me and I think it will ensure my teeth are more completely clean.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Janakakk
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had many sonicare in past. Will continue to use it
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: GOOGOOBOY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I HAVE NOT SEEN MY DENTIST SO I DO NOT KNOW THE PROFESSIONAL RESULTS. I CAN SAY THAT MY MOUTH FEELS VERY CLEAN AFTER I BRUSH. HOWEVER I AM HAVING A PROBLEM WITH THE BRUSH KEEPING A CHARGE
Written by a customer while visiting philips.com
Posted by: Sawdust
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful, completely sealed from water, easy to remove and install the head
Written by a customer while visiting philips.com
Posted by: Murray75
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feels like my teeth are clean and protected. The product makes certain that all of my teeth are cleaned by the 30 second notices.
I would recommend this to a friend!
Written by a customer while visiting philips.com