Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Customer Rating
5
Great electric toothbrush compared to Oral B
on November 11, 2023
Posted by: 69Mach1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had an Oral B in the past. Have been using a manual toothbrush for many years since. My dentist recommended this electric toothbrush, since I am one to get plaque. I really like this since it feels more like a manual brush and it is so much easier to brush with. The Oral B felt like a small power tool. Hoping the plaque is less at my next dentist appointment. My teeth feel extremely clean using this brush.
Written by a customer while visiting philips.com
Customer Rating
5
Your teeth feel so clean and fresh after brushing
on November 11, 2023
Posted by: Ts875
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m using for the first time because I have receding gum line. I love my sonic brush. My teeth feel so clean and fresh after brushing. I highly recommend using this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The toothbrush is working well and is easy to use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: arnevee
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my first electric toothbrush and i admit that I was a skeptic. But, as it happens, I like it. It leaves my teeth cleaner and smoother feeling. It doesn't repl ace floosing, but then again nothing does.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Rubro
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I chose this product because it was light weight and well designed for daily use. Also like the charger.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Disappointing product
on November 9, 2023
Posted by: Bigpanda63
I had an E-Series Phillips toothbrush for many years that was excellent. I purchased this one about six months ago and my teeth NEVER feel clean and my gums bleed when I floss. Do not waste you money on this model.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi, Philips Consumer Care, November 15, 2023
Hi there,
Thanks for sharing your feedback with us. This is not the experience we wish you to have with the Philips Sonicare AirFloss. We would like to indicate that it's common to experience discomfort or bleeding when starting a new oral care routine, especially if certain spots haven't been cleaned effectively before. However, this should improve as your gum health progresses. We recommend contacting your dentist if you bleed a lot or if it does not stop after four weeks.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for sharing your feedback with us. This is not the experience we wish you to have with the Philips Sonicare AirFloss. We would like to indicate that it's common to experience discomfort or bleeding when starting a new oral care routine, especially if certain spots haven't been cleaned effectively before. However, this should improve as your gum health progresses. We recommend contacting your dentist if you bleed a lot or if it does not stop after four weeks.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: kent62
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Such an efficient and totally comfortable Sonicare experience to have your teeth looking their best !!
Written by a customer while visiting philips.com
Customer Rating
4
Worked well for me!
on November 8, 2023
Posted by: HorseDad
Gender:Male
Just had it for a couple of days now to replace an older Sonicare that has died. The new slim design is easier to hold and the brushing experience is very much like my old toothbrush. I'm not a fan of the USB charger. How many people have a USB charger in the bathroom? Philips is also not particularly forthcoming about the fact that one can use the old style direct plug in charger with the new toothbrush. The only way that I could receive "official" confirmation that this was OK was to contact their customer support.
Written by a customer while visiting philips.com