Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Capella28
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works fine, but the vibration of the plastic against plastic is annoyingly high pitched and loud. I wish there was a rubber buffer between the replacement toothbrush head and the handle. The sound is just annoying and loud enough that if my husband is in bed already and I’m using it, he hears it enough that it interrupts his sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Used for the last few months and really like it
on December 28, 2023
Posted by: JRock
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Since buying and using this toothbrush my teeth still feel very similar to what they did after my last cleaning at the dentist. That is highly unusual and greatly appreciated.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Doesn’t work as well as I had expected. I went bac
on December 28, 2023
Posted by: Ziffer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn’t work as well as I had expected. I went back to using my regular brush
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Alicie
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought the travel toothbrush because my home toothbrush works so well. However, I found that the travel toothbrush did not have enough power even when fully charged.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Lollie D
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Only had a couple of months- but suddenly the vibration’s intensity disappears. It comes and goes now.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, December 30, 2023
Hi Lollie,
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are facing a vibration issue with your toothbrush.
Please note that all our sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review regarding the Philips Sonicare Toothbrush. We are sorry to hear that you are facing a vibration issue with your toothbrush.
Please note that all our sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Bailey1111
Verified Purchase:Yes
Had the competition electric toothbrush. Finally needed the replace. The vibration versus the rotation, vibration wins. Best feature, no liquid runs inside the brush head down on the handle. This alone makes it the winner!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Clean teeth77
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A sonic care was recommended by my dentist and after reviewing the plethora of models available I went with the 4100. It was affordable, simple, yet very effective.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Anniej
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how lightweight the brush is and the good fit of the brush head. It does need frequent removal of the brush head to make sure the contact is clear, otherwise the vibration is lessened quite a bit.
I would recommend this to a friend!
Written by a customer while visiting philips.com