Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Ikem
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using an electric tooth brush for 11 years. Recently I bought a Phillips again because I liked their model from 11 years ago so much. Well their quality has gone down significantly. The battery last for maybe 3 days before the light starts blinking red. The button has a hole wearing in it.
Unfortunately Phillips is not making the kind of products that they used to. My previous Phillips toothbrush lasted 6+ years, this one has not lasted a year. I will be purchasing from a different brand next time.
Unfortunately Phillips is not making the kind of products that they used to. My previous Phillips toothbrush lasted 6+ years, this one has not lasted a year. I will be purchasing from a different brand next time.
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips Consumer Care, July 11, 2024
Hi Ikem,
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Oral12
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Recommended for individuals desiring Great oral care.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Crab63
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Much easier for my small hands to grip and maneuver than the old e-series. Wish I would've switched sooner! I can feel the difference in the effectiveness of cleaning my teeth and the gum line.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Calliope
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] First the good news: This toothbrush really cleans and makes my flossing afterward a breeze! No plaque buildup or icky film it gets it all.
Bad news: OMG this thing is so buzzy and the stem on the brush if I touch it to my teeth accidently it's awful the vibrations. It's not pleasant at all. I dread brushing my teeth now with this toothbrush. I guess I'm too sensitive for it. It's just not for me, sorry.
Bad news: OMG this thing is so buzzy and the stem on the brush if I touch it to my teeth accidently it's awful the vibrations. It's not pleasant at all. I dread brushing my teeth now with this toothbrush. I guess I'm too sensitive for it. It's just not for me, sorry.
Response from philips.comBy Bhargavi, Philips Consumer Care, July 10, 2024
Hi Calliope,
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience with the Philips Sonicare 4100 Series Toothbrush. All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here: https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1& NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Vicky678
Gender:Female
Verified Purchase:Yes
My husband loves this toothbrush! He loves how well it cleans his teeth and how long the charge lasts.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: JMRib
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with my new Philips sonic toothbrush. It does a very good job especially with back teeth and it respects gums.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Katiesue
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Used sonic are in past years. So tried new series.,
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: thegreenfreek
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the product because it is simple and minimal.
I would recommend this to a friend!
Written by a customer while visiting philips.com