Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: Dad R
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easier to clean my teeth than another company’s machine I used previously.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mayorets
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s the third Phillips toothbrush I’ve had and this model doesn’t seem to hold a charge for more than two days
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, August 18, 2024
Hi there,
Thank you for writing your review and we are sorry to hear that your Philips Sonicare 4100 Series is not holding charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thank you for writing your review and we are sorry to hear that your Philips Sonicare 4100 Series is not holding charge.
All our Sonicare products come with a 2-year warranty. You can submit a warranty toothbrush exchange online here https://philips-us.infotip-rts.com/Home.xhtml?&Page=ServicePg1&%20NoFefCheck=1&Producer=philips&retailer=Philipssocial.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: herbivor
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I didn't like ... cannot suggest this to anyone...maybe for very young children?
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2025
Hello herbivor,
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand and you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. In case more information is needed, you can contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards,
Philips Consumer Care
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand and you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. In case more information is needed, you can contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Smokey Headers
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This brush has no power. It wasn't cleaning my teeth. I stopped using it and went back to my old toothbrush.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 14, 2025
Hello Smokey Headers,
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand, you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. If you want to take action about this matter please feel free to contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We are truly sorry for your unfortunate experience with our products and we thank you for bringing this to our attention. Having a defective toothbrush is not in our central to our brand, you can be assured that Philips takes very seriously in any matter reported to us regarding the quality, safety or effectiveness of our products. If you want to take action about this matter please feel free to contact us via social media. we are available on Facebook (@Philips) and Instagram (@Philips). Alternatively, you can contact our Philips Consumer Care team at (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Otherone
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the slimmness and the bristle options of less power.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: BrushUser0816
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first few times, the toothbrush gives bizarre feelings :) But when you get used to them, you will realize that the result of brushing is amazing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Irmgard22
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My previous Sonic care had an inside well that collected spit and was hard to clean. This one has none and saves me that cleanliness worry
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Avip
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had a similar older version of this product that I used for many years but had to discard because the battery would not hold a charge. The new version is much better and with several improved features. I’m very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com