Customer reviews from philips.com
Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Average customer rating
4.4
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,071
4 Stars
524
3 Stars
203
2 Stars
123
1 Star
132
88%of customers recommend this product.
(
2,200 out of
2,511)
Customer Reviews for Philips - Sonicare 3100 Electric Toothbrush with Pressure Sensor, HX3681/04 - Black
Posted by: trthpaintr
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cheaply made . Brushes are no comparison to the more expensive models. Don't waste your money on these.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, all feedback is always helpful for future changes and we are sorry to hear that it didn't meet your needs, we would love to help you find a way to assist you and settle on a better match. So let us kindly provide you with this LINK:https://www.usa.philips.com/c-m-pe/toothbrush-heads/latest#availability=instock&filters=FK_PHILIPS_SONICARE showing all available brushes for a potential match.
If you still have more questions
Please feel free to contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi trthpaintr,
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We’re sorry to hear that you're not satisfied with the quality of the toothbrush.
We strive to maintain high-quality standards across all our products, regardless of price. If you're experiencing any specific issues or need assistance, please don't hesitate to reach out to us. We would like the opportunity to understand your concerns better and help resolve any problems you might have.
You can contact us via our Support Page (https://www.usa.philips.com/c-w/support-home/support-contact-page). Additionally, you can reach us on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips), or Twitter (https://twitter.com/PhilipsCare).
We want to make sure you have a positive experience with our products.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: allreadyused
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy overall with our 4100 series toothbrush. Love the warnings for too much pressure, need new brush, timer and whatever else is on there and I don't recognize the sound!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sandy0704
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this replacement for my Sonicare which I owned for 10 years. I am basically using this new one as a "manual" toothbrush as it has no vibration. I am extremely disappointed. I have discarded the box as I trusted this new model would last as long as my last one. I am disabled and housebound and unable to return it. I've read all troubleshooting and many reviews and cannot solve problem.
No, I would not recommend this to a friend.
Response from philips.comBy Ourania Gianni, Philips Consumer Care, January 10, 2025
Hi,
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to
please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Thank you for letting us know about your experience with our products, we are really sorry that our product did not meet with your needs.If you still have more questions, we would like to help consideraring your position so that we can resolve this issue.We kindly invite you to
please contact us via social media. We're on [Facebook](https://www.facebook.com/Philips), [Instagram](https://www.instagram.com/Philips), and [X](https://twitter.com/PhilipsCare).
Not on social media? No problem. You can also contact us through our [Support Page](https://www.philips.co.in/c-w/support-home/support-contact-page).
Hope to talk to you soon!
Best regards.
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Not as good as my old Sonicare Toothbrush with th
on December 9, 2024
Posted by: Ecurb
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The tooth brush is smaller than the last model and not as powerful as the last model I had.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: rpxl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this toothbrush for about a week. I have already noticed a difference since changing from my manual toothbrush. Brushing my teeth has gotten a lot easier and my teeth are visibly looking cleaner. The timer is also a great feature. Now I do not have to worry about not brushing long enough. Great product.
Written by a customer while visiting philips.com
Customer Rating
5
The Sonicare 4100 Series toothbrush is awesome!
on December 8, 2024
Posted by: Leegal
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] My teeth feel so clean! The 4100 Series toothbrush does a fabulous job.
Written by a customer while visiting philips.com
Posted by: Engny
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I look forward to brushing now. I love that the toothbrush cleans my teeth so well, and I like that the timer lets me know how long I have been brushing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mayor1993
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After two or three uses I've had to take the brush head off to clean the build up between the head and body. This causes the product not to properly to function.
I would recommend this to a friend!
Written by a customer while visiting philips.com