Hello Newgirl,

We are sorry to hear that you are experiencing an issue with your pressure washer. If you are finding that your pressure washer isn’t providing you with the amount of pressure it should be, there are a few things that are easy to fix: Make sure your nozzle is the right size and installed properly.
Each of the spray tips has a different spray pattern. Before starting any cleaning job, determine the best spray tip for the job. The following chart offers some general guidelines to help you choose the best spray tip for your application.
0º - red nozzle: Narrow and powerful stream of water. Used for very difficult to remove stains, caked mud, tough dirt.
15º – yellow nozzle: Uses a small angle of spray for focused cleaning. Good for somewhat difficult to remove dirt.
25º – green nozzle: Uses a medium angle of spray for washing sensitive and soft surfaces (deck, fence, aluminum etc.)
40º – white nozzle: Largest angle of spray used for cleaning surfaces quickly and for rinsing.
Check if the nozzle, spray gun or inlet screen is clogged. Wash out if they are. Inspect hose for any twist, cuts, bends or dents. Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a three -year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact GreenWorks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.