Thank you for sharing your feedback. We are glad to hear you are enjoying the pressure washer's lightweight design, quiet operation, and cleaning performance. We also appreciate your comments regarding the hose, nozzle options, and detergent system instructions.
To help clarify detergent use, the soap tank only dispenses detergent when the designated soap nozzle is installed. If you switch to any of the high-pressure spray nozzles, detergent flow will stop automatically and the unit will spray water only. There is no need to empty the detergent tank to stop soap application. If soap is not dispensing as expected, make sure the soap nozzle is installed correctly and that the detergent pickup tube is fully submerged and free of obstructions.
For the pressure hose, laying it out straight for a short period before use can help reduce coil memory and improve handling. We also appreciate your suggestion regarding a more concentrated spray pattern and will share your feedback with our product team.
If you would like additional assistance, the Greenworks YouTube channel offers helpful product demonstrations and operating tips. You can also contact our Customer Success team through the online chat feature on the Greenworks Tools website or by calling 1-888-909-6757. They will be happy to answer any questions about nozzle selection, detergent use, or general operation. Thank you again for your feedback and for choosing Greenworks.

We are sorry to hear you are having difficulties with your pressure washer. Here are some troubleshooting steps that may help: 1. Clean Obstructed Nozzles: Soak all nozzles in a 50/50 mixture of warm water and white vinegar for about an hour. Then, use a nozzle cleaning tool or paper clip to remove any debris from the nozzle holes. Rinse with warm water your nozzles should now be clear and ready to use. 2. Remove Air from the Line / Bleed the Unit: Set up the unit as usual and avoid using an extension cord. Remove any nozzle from the wand. Ensure the GFCI on the power cord shows a green light. Turn on your garden hose but keep the pressure washer OFF. Squeeze the trigger for about 3 minutes to purge any air from the pump. Afterward, turn the unit on and reinstall a clean nozzle to continue using it. 3. Check Water Supply: Make sure the water source is fully opened and provides at least 45 PSI. There should be at least 10' of unrestricted hose between the faucet and the unit kinks or restrictions can reduce performance. This product includes a three-year warranty from the date of purchase. If you have tried all troubleshooting steps and the issue persists, please contact us via Chat at Greenworks Tools or call 1-888-909-6757. Have your pressure washer, model, and serial number ready so our experts can provide a quick resolution.