Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product.
(
343 out of
500)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
1
smells bad!!!
on October 5, 2026
Posted by: smells bad
from texas
this pillow has a really bad smell to it… I’ve tried a lot of things to get it out and it just doesn’t budge. It just smells like chemicals. I would recommend trying something different.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Very cool pillows
on October 5, 2026
Posted by: Juan and Cade
from Los Angeles
Very comfortable and cooling. The pillows contours our heads comfortably.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Comfortable however
on October 5, 2026
Posted by: Leo
from Manassas
The only problem I had after three years, a completely flatted out maybe it’s a defect fix it please
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Great comfort
on October 3, 2026
Posted by: YandoPR
from San Antonio, Texas
I have multiple injuries throughout years of military service and first responder after retiring. This pillow, in addition to Tempur-Pedic LuxeBreeze matress allows me to wake up feeling better. Can’t say takes all my pains away, but I do have noticeably less pains. I highly recommended for those like me with cervical and back injuries or medical conditions affecting it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
coolest pillow ive ever used
on October 2, 2026
Posted by: Em
from Minnesota
its so nice to turn to the other side of the pillow and have a refreshing coolness. I did not know what to expect with this pillow and it seemed a bit ridiculous to splurge on an expensive pillow like this but since we were spending so much money on a new mattress I thought why not, and we were right in our decision!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Comfortable
on October 2, 2026
Posted by: Happy Sleeper
from Surprise Arizona
This is the second pillow of this type that I have bought. The new one doesn't seem to be as good as the old one, just not as firm intends to sink in a lot more. But is comfortable and soothing.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
4
Thick pillow
on October 1, 2026
Posted by: Andrew
from California
Very thick but soft and then my neck feels stuck I can’t tell if I like or if I hate it .
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very uncomfortable and doesn’t support my neck
on September 29, 2026
Posted by: Robert
from Birmingham
This pillow is awful! Unfortunately I made the mistake of buying two of them.. They lose their shape and smush up after briefly lying down. I wake up all the time with neck pain and have to flip the pillow. It’s soft in all the wrong places and I’m so disappointed they were as expensive as they were. I expected way more out of tempur pedic and am very dissatisfied. Will not be buying from them again and I suggest looking elsewhere - for the price they are horrible and if you don’t like them you’re stuck with them.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC