Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
5
Excellent all around pillow
on November 11, 2026
Posted by: Sleeping better
from Austin, TX
I am primarily a side sleeper, but occasionally roll onto my back. This pillow has worked out to be perfect for me. I had previously used premium goose down pillows, but they constantly needed to fe fluffed up and turned over to stay cool and comfortable throughout the night. This pillow eliminates those problems completely. It has just the right degree of firmness and stays cool all night. It did take a couple of weeks to break in, but that is similar to the 30 days it took for my tempurpedic mattress to break in. I have been getting better night sleeps and awakening with no stiffness or pains.
I went through several pillows before landing on this one. The cooling is excellent and the pillow stays supportive throughout the night. I’m a side/stomach sleeper and this works really well for me.
I wanted to love these pillows, but they smell terrible after weeks of trying to air them out. And they started getting flat pretty quickly. We've had them for about a month. When we opened the packaging the smell was terrible. I've left them sit under fans. I've tried spritzing them with fabric freshener. No matter what I try, the smell is still there. They even make my hair smell bad. After a few nights of sleeping on them, they started to lose their firmness. But I do like the cooling feature.
The pillows are not very cooling. After we had them a short time i reached out and you can't return the pillows and the warranty team responded there's nothing they can do, as the pillows are not defective.