Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product.
(
343 out of
500)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
4
Great cooling pillow
on February 1, 2026
Posted by: Well rested
from Portland, ME
These pillows deliver on keeping your head cool all night. I used to sleep with my arm under the pillow but, at least for these winter months, that’s something I’ve had to stop because my arm got cold. The only reason I didn’t give 5 stars is because of how firm this pillow is. It borders on hard for me, so it took a while for me to adjust. While I prefer a softer feel, the coolness has won me over. Very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
It’s OK
on January 30, 2026
Posted by: Not so happy sleeper.
from Simpsonville, SC
Pillows are heavy, so you’d think they’d be very supportive. But no, as soon as your head hits the pillow, it goes down! So not very supportive or comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
best pillow we've ever owned.
on January 30, 2026
Posted by: A TempurPedic convert
from Scottsdale, AZ
it's heavy and you think, I'll never be able to sleep on this rock. Trust me, after 2 seconds on that pillow you won't remember a thing until the next morning!!! The support is above a 5* rating. My neck and upper cervical spine has never felt better and this is coming from someone with cervical arthritis. We loved them so much we bought 2 more.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
So flat
on January 29, 2026
Posted by: Neck hurts
from Utah
Don’t know if I want to give this pillow more time or not. Recently bought to replace my old cooling pillow from tempurpedic but this pillow does completely flat within a couple minutes. Not comfortable at all.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Cloud
on January 26, 2026
Posted by: Dreamer
from Pittsburgh
This pillow is fantastic! It really has helped with my neck pain.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Medium is still too firm
on January 26, 2026
Posted by: Jeb
from North ga
Pillow is too stiff, and to firm. I would call it more of a firm, not a medium. Cooling is ok...nice that it's on both sides
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Worst pillow I’ve ever slept on
on January 26, 2026
Posted by: In Pain Sleeper
from FL
I’ve had a cooling gel pillow for years, figured It was time to upgrade, so I got the cloud breeze dual cooling pillow figuring It was going to be the same. I’ve never had worse neck pain after just 2 nights sleep after receiving this pillow. This pillow you just sink into and It becomes flat in seconds just where your head is. The cooling does not work whatsoever either compared to my other one I had (not sure of the brand). And apparently no returns are accepted. Do not waste your money on this. Luckily I got a bogo sale so I don’t feel as ripped off.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best pillow ever!!!
on January 25, 2026
Posted by: Comfort Sleeper
from Pelahatchie, MS
Best pillow I have ever had!!! Adapts to any sleep position and no head sweating
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC