Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8 out of 5
3.8
(500 Reviews)
Open Ratings Snapshot
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product. 
(
343 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
5 out of 5
5
Sweet sweet sleep!
on February 22, 2026
Posted by: CB
from New York, NY
This pillow contours to your head while providing ample support for your neck. It doesn’t change shape after an extender period in one position unlike other pillows so it provides consistent support all night. Cooling feature works well. Only drawback is it is a bit heavy.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
No more neck pain
on February 22, 2026
Posted by: Lizzy
from United States
I've tried every Temperpedic pillow now. This is by far the best pillow I have ever used. My neck pain is so much better and I will not travel without this. It made a world of difference in my life. I'm buying at least 2 more, it helps that much. I prefer a soft pillow, but my neck doesn't. Thank goodness for Temperpedic bc it doesn't feel firm at all, just supportive.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Not firm at all
on February 21, 2026
Posted by: Unhappy Sleeper
from Texas
I bought these pillows for the firmness and support rating and for the Tempurpedic brand name. They are not firm at all, my head sinks all the way through them. Plus you can’t return them, so oh well. Buyer beware
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best Pillow I Ever Owned
on February 21, 2026
Posted by: Semper Fi
from Columbus, OH
I was always a traditional down pillow user and was never a fan of memory foam. We decided to update our pillows, decided to try the TEMPUR-Cloud Breeze Dual Cooling and couldn't be more impressed. It's has a slight firmness yet you melt right into it.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best Pillows
on February 21, 2026
Posted by: Sleepy
from NY
We have had these Tempur-Pedic pillows before and loved getting new ones. These are the best pillows for a good nights sleep.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Dissappointed
on February 21, 2026
Posted by: Sad Sleeper
from Maryville, TN
The pillows do not stay cool. We ordered the king size and they are very heavy. They raise my head too high and I have back pain every morning.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
Manufacturing smell
on February 21, 2026
Posted by: Pena
from Jacksonville Fl
I was soooo looking forward to this pillow yes it so comfortable to lay my head on but the manufacturing smell is so strong im not sure how I can wash or take that smell out!! I would've given 5 stars but I can barely use the pillow since the strong smell bothers me so much.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Best Pillow ever!
on February 21, 2026
Posted by: MJai
from Shelton, CT
I’ve had my pillows since 2021, and they are still in pristine condition, and the cooling tops work just as good as they did when I first got them 5 years ago. I love these pillows so much I have even bought one for each of my sons.
I initially bought after waking up at least once a month with neck pain from ‘sleeping funny’. Also after a lot of research because I fall asleep on my stomach and wake up on my back or sides, so i wanted a pillow meant for all types of sleepers.
The cooling pads are game changers! Not so great in the coldest winter nights trying to fall asleep- but if you are a hot sleeper like me, that’s a small price to pay- because 99.9% of the rest of the time it eases the hotness, allowing me to fall asleep quickly, and go back to sleep when I do wake up.
No regrets with this pillow at all. I also recommend it to everyone when the topic comes up!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
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