Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8 out of 5
3.8
(500 Reviews)
Open Ratings Snapshot
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product. 
(
343 out of 500
)
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Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
5 out of 5
5
As advertised
on October 19, 2026
Posted by: Sweet dreams
from SW Ohio
Very comfortable pillow! As a warm side sleeper, I love it. The cooling properties do work well and I can tell the difference. I splurged and bought myself a silk pillowcase to go along with the pillow. I’m in heaven when Iay down at night.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Quality and durability
on October 19, 2026
Posted by: Very Satisfied Customer
from Toms River NJ
A true Tempurpedic product always shine though. i’ve been using Tempur-pedic pillows for over 30 years and they’ve never let me down. This is my third set and you can’t be the sales.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
Horrible
on October 18, 2026
Posted by: Poor Sleeping
from NY
I bought two of these with the high expectations that it would help me sleep better and wake up with less pain and cooler. What I got was the hardest pillow I have ever owned. I wake up with a stiff neck every day and it’s too expensive to return them. I’ve already given up on them after three weeks. Stay away if you want a good night sleep.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Very hard and heavy
on October 18, 2026
Posted by: Santa
from Houston Tx
It’s really tough, I can’t sleep, and I have a headache.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
4 out of 5
4
Great pillow
on October 18, 2026
Posted by: BB
from Lake Wales, FL
Tempurpedic pillows are unmatched this is the second type I’ve had and they’re very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Awesome pillow
on October 17, 2026
Posted by: Diane
from Hendersonville, NC
Stayed at a friend's house for a girls weekend. Slept so good .
She told me about the pillows in her house. I bought two as soon as I could for.my home.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
VERY firm and heavy, not always cool
on October 17, 2026
Posted by: AmyNH
from NH
This is the heaviest pillow. It is quite firm and after a month of sleeping on it, it has just begun to soften. Initially, it kept cool, but that has also begun to stop. I'm disappointed that you cannot return a pillow if you are not happy with it.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Heavy and not worth the price
on October 17, 2026
Posted by: Dissapointed Customer
from Miami
This pillow is extremely heavy. It feels cool to the touch at first, but that doesn’t last. What bothers me most is that it goes almost flat under the weight of my head, which feels strange and very uncomfortable. For the high price I paid, I expected much better. I tried to return them, but returns aren’t accepted, so now I’m stuck with two very heavy, expensive pillows that I don’t use. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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