Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8
(500 Reviews)
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product.
(
343 out of
500)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
4
Great pillow! Easy experience!
on April 7, 2026
Posted by: Frost
from Indianapolis, IN
Picked up this pillow during their BOGO sale and was fully satisfied! The pillow did have a slight new product smell but have a week or two, that quickly dissipated. The pillow cooling is fast and makes it easy to just slightly move for a cooler experience. The only thing I didn't quite like, is that one pillow is not enough to keep my neck straighter as a side sleeper, but both pillows are too many. Other than that, it is a great pillow!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Disapointed
on April 7, 2026
Posted by: BLEU
from Florida
Not as comfortable as I hoped it might be. Purchased the neck pillow years ago- BEST PRODUCT EVER - helped with all my neck and back pain/ sleeping issues. Unfortunately, TEMPUR decided to stop making “normal” sizing and created a silly little baby “toy” they call a pillow…so I tried this pillow- very disappointed not at all comfortable for me——wish they would bring back the normal adult sizing for the contoured neck pillow
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Comfortable
on April 7, 2026
Posted by: Mel
from Lake Panasoffkee, FL
Helped me sleep so much better. No more headaches or tension in my neck. Love it!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Smells & Poor Cooling
on April 6, 2026
Posted by: Go4cooling
from Dallas
I purchased one of these pillows year ago and it was great! Recently decided to purchase two more. These two smell horribly and after weeks, the smell is still there. They also are not cooling as well as my original pillow. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Like a cloud
on April 6, 2026
Posted by: Dreamer
from Denton TX
This is my 6th pillow over the last 18 years. I will not go with another company!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Workout while you sleep
on April 6, 2026
Posted by: Looking for support
from Miami, Fl
Great size for King, use it for side sleeping. Downside its super heavy.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Solid pillow
on April 6, 2026
Posted by: Side Sleeper
from El Paso, TX
The cooling technology is nice, but, you have to change spots every day. If you lay on the same spot for a week, the cooling effect fades. Otherwise, the thickness for this pillow seemed to be just right for me as a side sleeper. Material supports my head well.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
cooler than the other side of the pillow
on April 5, 2026
Posted by: Kati
from Ocean View, NJ
these pillows are great! keeps me cool through the night and the two for one price couldn’t be beat!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC