Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.9
(435 Reviews)
Rating breakdown 435 reviews
5 Stars
249
4 Stars
45
3 Stars
42
2 Stars
33
1 Star
66
70%of customers recommend this product.
(
304 out of
435)
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
4
Great option for side sleepers
on March 22, 2026
Posted by: PghPinot
from Pittsburgh, PA
After years of loving my original Tempurpedic pillow, I noticed it was losing its ability puff back into shape. I decided to invest in new pillows to improve the support I need as a chronic side sleeper. The TEMPUR-cloud is a great pillow for side sleepers!! The pillow conforms to your head so you have to be a little patient when you roll over as it takes a minute to rebuild to the new area you’ve depressed. One star subtracted because the pillow has an unpleasant chemical smell to it. While the scent is fading after a month of use, I can still smell it when resting on my side.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Stellar comfort
on March 22, 2026
Posted by: Solid sleeper choice
from Central Oregon
When my girlfriend first showed me her pillows and how good they felt I knew I had to get some for my bedroom. I slept so well using them. Only needed one when normally I would toss and turn. As soon as I could I went and bought my own both of us and because it was seriously helping me sleep better.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Not what I expected
on March 21, 2026
Posted by: Di
from NJ
Not what I expected, it’s soft not medium/firm. Very disappointed with the purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
3
Dual cooling pillow is not so great
on March 21, 2026
Posted by: Anonymous
from San Mateo, CA
Bought this pillow because my husband always sweat and he needs a cooling pillow. Product good quality and the material has a slight cooling effect. However, once you put the pillowcase on it the coolness of the pillow is gone. Not really what I expected. All in all, is just an okay product. I prefer the older pillow products. There is no way I can even return or exchange any of these Tempur Pillows.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
2
Too hard
on March 21, 2026
Posted by: Julie
from Arizon
The pillow is so hard it's like sleeping on a wooden shelf. The cooling effect is good, though.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very Uncomfortable
on March 21, 2026
Posted by: Ouch! My neck!
from Connecticut
While the pillow cooling feature is nice, it unfortunately hurt my neck for several days after using it. Disappointed they cannot be returned.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5
Best Pillows
on March 20, 2026
Posted by: Ry
from Salt Lake City
These are by far the best pillows I have ever used. I recommend them to everyone looking for new pillows. Watch for the pillow sale they have all the time, buy one, get one free. That makes it worth the price tag. Our last set of these pillows lasted 7 years before needing to be replaced. That right there is worth the price tag. Why buy cheap pillows every year when you can pay more and have them last 5+ years.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
1
Very disappointing!
on March 20, 2026
Posted by: Disappointed
from West Palm Beach, FL
The strong, unpleasant smell never went away. I followed every suggestion for eliminating the smell.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC