Customer reviews from Tempur World, LLC
Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Average customer rating
3.8 out of 5
3.8
(500 Reviews)
Open Ratings Snapshot
Rating breakdown 500 reviews
5 Stars
282
4 Stars
50
3 Stars
48
2 Stars
39
1 Star
81
69%of customers recommend this product. 
(
343 out of 500
)
Best Buy Privacy Policy
Customer Reviews for Tempur-Pedic - TEMPUR-Cloud Dual Cooling Pillow, Queen - 2-Pack - White
Customer Rating
1 out of 5
1
Bogo Until the 7th Not Working
on July 7, 2026
Posted by: Need help
from Austin, TX
Bogo Until the 7th (4th of July Sale) Not Working and the AI bot can't understand or help
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Exactly as product states
on July 6, 2026
Posted by: Will
from Orlando, FL
Great comfort and pillow is actually cooling. Have never had a pillow that actually was exactly like manufacturer stated. My neck pain resolved within two days of using this pillow, Would recommend.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
5 Star Comfort
on July 5, 2026
Posted by: Sweet Dreamer
from Brick, NJ
After years of lumpy and overstuffed pillows, I discovered Tempur-pedic and my neck problems are over! And the cooling sheet is an added bonus!
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Amazing
on July 3, 2026
Posted by: Very happy sleeper
from Bethlehem Pennsylvania
I love this pillow so much. It is so comfortable and cool. I will buy it again over and over again.,
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
3 out of 5
3
It stinks
on July 2, 2026
Posted by: LA
from San Francisco
I am not sure what is that smell but we did not like the smell. We aired it out for weeks and still smell so bad. Have not contacted support because what can it do?
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
1 out of 5
1
so bad
on July 1, 2026
Posted by: Jason
from Hi
Too soft, and they won't give you a refund or exchange.
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
Customer Rating
5 out of 5
5
Great pillows
on June 30, 2026
Posted by: Wogs
from Auburn WA
These are our second Tempur-pedic pillows. We still have and use our queen size pillows we bought over ten years ago. The new king size are much bigger than I expected. Fit our dual king bed perfectly. Definitely made to last a long time. They are very similar to the queen pillows that we love. Heavy, almost sand like feel. So comfortable.
I would recommend this to a friend!
Written by a customer while visiting Tempur World, LLC
Customer Rating
2 out of 5
2
Disappointing
on June 30, 2026
Posted by: Jake
from Charlotte
Cool gel fell apart and that obviously left the pillow not working as well
No, I would not recommend this to a friend.
Written by a customer while visiting Tempur World, LLC
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