I love the unique color combo. I have fine hair and the low heat setting is perfect to dry my hair to start. The attachments are perfect to finish off my look. I can go an extra day without washing my hair; just a quick run-through with the hair dryer & I am set for the day. What I thought was a hat day turned out to be a just-stepped-out of-the-salon day!
This was a very expensive investment and quit working right at 3 years. The warranty has run out and there are no options for repair. I was told pretty much there is nothing that can be done. I would have expected it to last longer than this for the price. Very disappointed and would never recommend this to a friend.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 13, 2023
Hi there, this is Kelly with Dyson. Thank you for sharing your honest feedback here. We are sorry to learn that you're having some issues with your Dyson Supersonic. I'm not certain from the review of the exact issue you're having, but it does sound like you have gone through the troubleshooting process with our customer care team. I'm sorry we aren't able to offer a free replacement machine since the warranty has matured, but we would be glad to see if we're able to arrange a courtesy inspection at one of our service centers for you. Please feel free to get in touch with us directly at askdysonUS@dyson.com, so we can take a further look into this.
After several uses I’m very happy with my Dyson. It’s powerful, I love the magnetic, and I enjoy the simplicity of the controls.
The reason why it lost a star is it’s a bit heavy, it’s got a real high pitched hum when I’m using it- (my dogs run away) and I don’t like the extra power box/transformer attached
[This review was collected as part of a promotion.] Really didn’t want to spend the money on this dryer! But it really changed how much faster and easy it is to dry my clients!! Hope it doesn’t fail me!!!
Amazed at how well this dryer works. Quick drying and the flyaway attachment is incredible. It leaves my hair smooth and shiny. No need for my flat iron. Love it!