Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Posted by: Louise
Gender:Female
Verified Purchase:Yes
So far I still noticed plenty of frizz. I’m going to keep it though and see if it’s just me getting to know it.
I would recommend this to a friend!
Response from DysonBy Priya, Customer Service, May 20, 2025
Hello, thank you for sharing your feedback with us. We appreciate you taking the time to express your experience with the product. While we’re sorry to hear that you’re still noticing frizz, we completely understand that it can take some time to adjust to new styling tools and techniques.
If you'd like to explore some tips to optimize your experience, or if you have any further concerns about performance, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. We're here to help ensure you get the best possible results from your Dyson product.
Thank you again for your review, and we hope that as you continue to use it, you’ll find the best approach for achieving the results you’re looking for.
If you'd like to explore some tips to optimize your experience, or if you have any further concerns about performance, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. We're here to help ensure you get the best possible results from your Dyson product.
Thank you again for your review, and we hope that as you continue to use it, you’ll find the best approach for achieving the results you’re looking for.
Written by a customer while visiting Dyson
Posted by: Marie0304
Gender:Female
Verified Purchase:Yes
Dries my hair but I don’t like it. :( I feel like it leaves my hair frizzy and doesn’t really do anything magical for the price it was. Not happy. Probably should have done more research before taking the plunge. Yikes! $$$$$$ It also blew out the GFCI plug on my second use and my husband had to change the plug. Thankfully, he’s an electrician or that woulda cost the same as the blow dryer to replace.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Harpreet K, June 10, 2025
Hello Marie, thank you for sharing your experience with the Dyson Supersonic hair dryer. We regret to hear that it has not met your expectations, particularly regarding frizz control and performance for the price. We understand how frustrating it must have been to experience an issue with the GFCI plug as well. We would also like to learn more so we can learn ways to improve future services, and we appreciate you bringing these concerns to our attention. If you would like assistance optimizing the styling results or understanding potential troubleshooting options, our support team is here to help and feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Dyson wishes you good health and joy!
Written by a customer while visiting Dyson
Posted by: Mjbo
Verified Purchase:Yes
Amazing product! I should have invested years ago!!!
Written by a customer while visiting Dyson
Posted by: Boo Boo Kitty
Verified Purchase:Yes
Above and beyond my expectations .......love that the attachments are magnetic.....the size, weight, amount of air flow and temperatures and the best ever. So happy I bought it.
Written by a customer while visiting Dyson
Posted by: Glorita
Gender:Female
Verified Purchase:Yes
I am not happy. It overheats and turns off half way through drying my hair.
Response from DysonBy Priya, Customer Service, May 20, 2025
Hello, thank you for sharing your feedback with us. We're sorry to hear that your dryer is overheating and shutting off before you can finish drying your hair. We understand how frustrating this must be, and we truly regret that you're experiencing this issue.
Your satisfaction is important to us, and we’d love to help resolve this for you. If you'd like to explore troubleshooting steps or discuss possible resolutions, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is here to assist and ensure you have the best possible experience with Dyson.
Thank you for taking the time to share your concerns. We appreciate your feedback and look forward to assisting you.
Your satisfaction is important to us, and we’d love to help resolve this for you. If you'd like to explore troubleshooting steps or discuss possible resolutions, please feel free to reach out to us at askdysonUS@dyson.com with "Dyson Review" in the subject line. Our team is here to assist and ensure you have the best possible experience with Dyson.
Thank you for taking the time to share your concerns. We appreciate your feedback and look forward to assisting you.
Written by a customer while visiting Dyson
Posted by: Floyd
Gender:Male
Verified Purchase:Yes
Wife has never been happier with a gift before in her life from me.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: PattyJ
Gender:Female
Verified Purchase:Yes
Blow dryer works great; however, there is an inline box on the cord that is very heavy and pulls on the cord. It really gets in the way. If it has to be there, move it closer to the plug
Written by a customer while visiting Dyson
Posted by: Alex
Verified Purchase:Yes
I brought this dryer a few weeks ago and used it 3 times and it stopped working….. I had to continue using my silver bird. really wanted to give it 0 stars because i’ve lost so much money
Response from DysonBy Priya, Customer Service, May 12, 2025
Hello, thank you for sharing your experience with us. We're truly sorry to hear that your dryer stopped working after just three uses, and we understand how incredibly frustrating this must be—especially after investing your hard-earned money. We regret that you had to revert to using your silver bird and that this issue has caused you such disappointment.
At Dyson, we hold ourselves to the highest standards of quality and reliability, and it’s clear we fell short this time. We are committed to resolving this matter promptly. Please email us at askdysonUS@dyson.com with your order details and any additional information regarding the issue.
Your satisfaction is our top priority, and we appreciate your patience as we work to make things right.
At Dyson, we hold ourselves to the highest standards of quality and reliability, and it’s clear we fell short this time. We are committed to resolving this matter promptly. Please email us at askdysonUS@dyson.com with your order details and any additional information regarding the issue.
Your satisfaction is our top priority, and we appreciate your patience as we work to make things right.
Written by a customer while visiting Dyson