Love the hair dryer. Drys my hair in half the time! Bathroom doesn't get nearly as hot as it used to. I had one issue with it not turning on. Dyson was on the phone to troubleshoot it with me. They were not able to resolve the issue, so they REPLACED it with a new one.
I had bought about 6 different dryers trying find the perfect one. I had heard good things about the Dyson but just couldn’t justify the price. Well, I finally gave in and boy am I glad I did. This dryer made a world of difference when styling my short fine hair and with getting the desired volume I had been wanting. The video tutorials were helpful in showing techniques for styling different ways. If you are looking for a compact great dryer, I would recommend this Dyson.
Response from DysonBy Teanna, Dyson Expert, September 27, 2023
Hello, this is Teanna with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
I'm amazed with the assitence Dyson gave us withna issue with our first dryer. They send me a new one, it was lost somehow on the delivery, and they send me another one! That's a what i call "cliente first always"
I have never used a hair dryer that works this well. It makes my hair soft and pretty and drys it so quickly without overheating it. I can never go back to a “regular” hair dryer again! I’m spoiled now!
Battery completely died after two years. My wife maybe got 20mins of heat time and then it needed recharging. If you have thick long Asian hair, like my wife, save your money - for this price it needs a bigger battery. Poorly thought out design.
No, I would not recommend this to a friend.
Response from DysonBy Amy Buresh, Dyson Expert, September 21, 2023
Hello, this is Amy with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. I'm very sorry to hear that your experience hasn't been up to our normal high standard. We do our best to provide a first class service to all our customers, I'm concerned to see that we've disappointed you on this occasion.
We have reached out to you by email, and welcome the opportunity to discuss your available options. I can personally review and discuss available options