Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Posted by: Chicago windblown
Gender:Female
Verified Purchase:Yes
Resisted buying this for a long time, because I wasn’t sure it would be worth the expense. My sister-in-law let me try hers during a recent family visit, and I was sold. Dried my hair in 2-3 minutes (usually a 10-15 minute job) and following up with styling tools was another 5 minutes. The styling tools were easy to use and made my hair look like I had a professional blow out. Bought my own dyson that same day. It’s my new secret weapon. I love it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: The Counselor
Verified Purchase:Yes
I like this product and the quality. The sound is excellent. Has a variety of attachments.
Written by a customer while visiting Dyson
Posted by: Kasia
Gender:Female
Verified Purchase:Yes
Been using this hair dryer for about 2 weeks now. Love the magnetic attachments. Super quiet (relatively speaking, compared to other dryers), and easy to hold above my head for a length of time. The only issue I have is the long cord and trying to store it efficiently in the drawer I use, Ive tried wrapping it, bundling it, and now I just sort of create a pile and shove it in the drawer. The flyaway attachment does work, which I was dubious about. Overall, very happy. Hope it lasts the 12 years my Solano did!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Linda
Verified Purchase:Yes
I have several other Dyson products that I feel are exceptional. I had no doubt the hair dryer would be an equally excellent product and it is.
Written by a customer while visiting Dyson
Posted by: Jack
Gender:Female
Verified Purchase:Yes
Well I haven't had the time yet but I need to call. I've only used it twice. Both times it only lasts less than 5min and it shuts off. It gets so hot and it won't work for at least 10 min. So.. so far not a fan. Ridiculous that you can't blow dry your hair. I need to call Dyson and get it figured out because right now it's useless. Who only uses a blow dryer for couple minutes. I tried the fly away attachment & immediately it will burn your scalp.
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 22, 2025
Thank you for sharing your feedback. We are sorry to hear that your experience with the hair dryer hasn’t met your expectations. We understand that heat levels, run time, and overall usability are important factors, and we truly appreciate you bringing these concerns to our attention. Our goal is to provide products that enhance convenience, not cause frustration. We would love to explore solutions, whether that’s troubleshooting the overheating issue, reviewing your unit for performance concerns, or helping you get the most out of the flyaway attachment. Please reach out to our customer support team, and we will be happy to assist you. We would also like to learn more about your experience so we can continue to improve our products and services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and joy!
Written by a customer while visiting Dyson
Posted by: MissMargaret
Verified Purchase:Yes
I can’t believe I waited so long to get one. Never going back!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Carol
Gender:Female
Verified Purchase:Yes
I stayed at a 5 star hotel in the Caribbean that provided this awesome Dyson hair blower and I immediately love it and ordered one for when I arrived home. I love everything about it. It’s light weight, powerful, and the attachments are a lot of fun to use and experiment with different styles.
No, I would not recommend this to a friend.
Written by a customer while visiting Dyson
Posted by: SydW
Gender:Female
Verified Purchase:Yes
Purchased an original authentic Dyson Supersonic Hair Dryer with all original packaging, etc. and provided Proof of Purchase and a copy of the Dyson Mfr's Label from end of box and THEY REFUSE TO COVER MY HAIR DRYER UNDER THEIR PROMISED WARRANTY because they claim it was not purchased FROM THEM!! RIP OFF!!!!!
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, June 15, 2025
We are truly sorry to hear about your frustrating experience with the warranty coverage for your Dyson Supersonic Hair Dryer. We understand how upsetting it must be to feel that you have done everything right, keeping the original packaging, providing proof of purchase and manufacturer’s label, only to be told your claim isn’t eligible under the warranty. That’s not the experience we want any of our customers to have. Your feedback is being taken seriously, and we want to ensure your concerns are shared with the appropriate teams to help improve our customer service process. If you would like to continue this conversation and seek further support, please reach out to Dyson support directly. We would also appreciate the opportunity to learn more so we can work toward better experiences in the future. Feel free to email askdysonUS@dyson.com and include "Dyson Review" in the subject line for prompt attention to this matter. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Written by a customer while visiting Dyson