Best hair dryer I’ve ever owned. Love the multiple options on heat and air intensity. Really helps to tame my easy to frizz hair. Now I want all their hair products.
I love the dryer. It’s quiet and drys my hair quickly. I have wavy hair and use the diffuser. I would rate it 5 starts except for the chord which is ridiculously big and heavy. It makes the dryer too heavy and cumbersome to travel with.
I would recommend this to a friend!
Response from DysonBy Priya, Customer Service, February 5, 2025
Hello, thank you for sharing your feedback with us. We're delighted to hear that you love the dryer and that it’s quiet and dries your hair quickly. It's also wonderful to know that the diffuser works well for your wavy hair. However, we understand that the cord's size and weight make the dryer cumbersome to travel with. Your satisfaction is important to us, and we appreciate your honest feedback. For further assistance and to explore possible solutions, please reach out to our customer support team at askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Thank you for your understanding, and we apologize for any inconvenience you've experienced.
I bought this to replace my first Dyson hair dyer which I loved. This one is a little disappointing but the on/off switch is too sensitive. I keep having to turn it back on several times while I dry my hair. Also, the carrying box is not hinged and has been useless to me.
No, I would not recommend this to a friend.
Response from DysonBy Jenifer, Voice of the Customer, December 12, 2023
Hello, this is Jenifer with Dyson. I am so sorry to see from your review that you have experienced some issues with your Dyson. We'd value the opportunity to learn more regarding your experience, as we're dedicated to customer satisfaction. We have sent you an email, we hope to hear from you soon.
This dryer is like nothing I’ve ever used. I have shoulder length wavy/curly hair which normally takes 20 minutes or so to dry with a diffuser. Now it takes 7 minutes and the curl is amazing. This dryer is worth every penny!