Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Posted by: motty
Verified Purchase:Yes
I decided Id treat myself. when I got it, will send back, heavier than I thought and does nothing for short hair. I have a pixie and its impossible to dry my hair with this. very disappointed.
Response from DysonBy Manpreet K, Customer Service, September 19, 2024
Hi Motty, thank you for bringing this to our attention. We extremely sorry for the inconvenience that you had to face with the performance of Dyson Supersonic. We strive to provide the highest quality products to our customers and care about their requirements. The inconvenience caused to you due to this is deeply regretted. We hope you will provide us with more opportunities in the future.
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Warm wishes,
Manpreet K
Written by a customer while visiting Dyson
Posted by: Steph
Verified Purchase:Yes
So happy woth my new dyson. Takes awhile to get use to but it is amazing
Written by a customer while visiting Dyson
Customer Rating
5
Ohhh wow!!
on September 17, 2024
Posted by: Jenee’
Gender:Female
I got this as a gift from my company and whatttt a treat!! This thing was packaged like luxury!! It typically takes about 15 mins to dry my hair… not with this… it took FIVE! It’s so powerful but not overly loud! The heat settings and cold settings are amazing for all hair types. My hair feels soooo soft and not damaged! I like the flyaway reducer attachment!!! I have to get used to holding the handle in the MIDDLE… I want to hold it at the tip end/ but that’s where the air filter is- so I can’t. That’s the only learning curve of where to position my hand to hold it.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Kendra
Gender:Female
Verified Purchase:Yes
My new stylist has been using a Dyson hairdryer during my visits. I’d never seen one before! My partner surprised me with one on my birthday and I absolutely love it! It’s is lightweight and super quiet, while also being powerful and effective. I love all the attachments that it comes with. The smoothing piece works incredibly well with my straight hair and by fluctuating between the heat and cool burst I don’t worry about overdoing my color treated locks! I’m considering purchasing one for my mother who has beautiful curls.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: CAM1208
Gender:Female
Verified Purchase:Yes
I have had my new hair dryer about a month. I am very unhappy with it and have stopped using it. My old Dyson dried my hair quickly and efficiently. This one never gets hot enough and consequently takes forever. Cannot recommend :-(
No, I would not recommend this to a friend.
Response from DysonBy Ridhu Sharma, Customer Service, September 8, 2024
Hi,
We have reviewed your concern regarding the issues that you are experiencing with the machine. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
We have reviewed your concern regarding the issues that you are experiencing with the machine. We apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jene
Gender:Female
Verified Purchase:Yes
Best blower ever ..too expensive but I think it’s worth every penny ..
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Crystal
Gender:Female
Verified Purchase:Yes
I purchased the Dyson hairdryer over a month ago after using it at a hotel in Scotland. I was determined that I was going to have one when I came back to the states. My hair has never looked better. I have always been plagued with frizzy hair and this is a miracle for me. I cannot tell you how thrilled I am with my purchased and if you hesitate to buy this, do not hesitate. It’s worth every penny!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Carrie79
Gender:Female
Verified Purchase:Yes
I just don’t like it. It turned off from over heating the first time I used it. It takes me double the time to blow dry my hair than my current dryer. I would return it, but I don’t have the box it came in.
No, I would not recommend this to a friend.
Response from DysonBy Priya, Customer Service, September 9, 2024
Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Written by a customer while visiting Dyson