I was a little disappointed in the Dyson hair dryer. It doesn’t get as hot as I would like so it doesn’t straighten my wavy hair as well as my other hair dryer.
I am still learning about how to use the hairdryer. Very helpful in the website. Getting better each time I use it. Now I understand what each attachment is used for.
It over heat every time. Absolutely unacceptable the quality or the lack of
No, I would not recommend this to a friend.
Response from DysonBy Manpreet K, Customer Service, October 7, 2024
Hi, thank you so much for the valuable review, we really appreciate your time and efforts. We are very concerned to hear that you had to face temperature issues with Dyson Supersonic. We truly apologize for the trouble caused to you, we can understand your sentiments. We strive to provide the highest quality products to our customers and care about their requirements. Please feel free to contact our Customer Support Channels regarding your concern, we would appreciate the opportunity to assist you.
We would also like to understand more so that we can learn ways to improve our future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
For me, the dryer did not work as shown during the demonstration. I have returned the dryer to QVC.
Response from DysonBy Bhavvishal, Customer Service, October 2, 2024
Hello, We appreciate you taking the time to share your concern with us. We understand how frustrating this experience has been for you, and we want to extend our sincerest apologies for any inconvenience caused due to the concern related to the performance of your Refurbished Dyson Supersonic hair dryer, we can also understand you want to return your machine. Your satisfaction is our utmost priority, and we assure you that this is not the level of service we aim to provide our customers. We would like to make things right by investigating your issue further and implementing measures to prevent similar situations from occurring in the future. To ensure prompt attention to your case, please send an email to askdysonUS@dyson.com with the subject line "Dyson Review." Your feedback is crucial for us to continuously improve our services and enhance the overall customer experience. Best Wishes, Dyson Customer Support
I’m shocked by how much I love this hair dryer! Naturally coiled hair- the diffuser works great. I love that I can control the heat so easily. It dries my hair faster than any other dryer I’ve owned!