Customer reviews from Dyson
Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Average customer rating
4.6
(3,753 Reviews)
Rating breakdown 3,753 reviews
5 Stars
3,062
4 Stars
307
3 Stars
116
2 Stars
91
1 Star
177
90%of customers recommend this product.
(
3,221 out of
3,570)
Customer Reviews for Dyson - Refurbished Excellent - Supersonic Hair Dryer - White/Silver
Customer Rating
5
I love it!
on February 9, 2019
Posted by: Nicole77
Gender:Male
I bought this dryer about 2weeks ago, so far it’s a really great product for me and my daughter with long hair. I hope to buy air warp, too.
Pros: Dry, Normal, Straight
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3
Dries Fast
on February 5, 2019
Posted by: Pat1310
Gender:Female
LOVE LOVE LOVE how fat it dries my hair and how it leave my hair feeling ---- and you must wonder why only three stars -- It is because of the cord -- It twists TERRIBLY and no doubt will eventually crack ( as all cords that twist will do) the company says it does not happen but I am not lying -- why would I ?? I LOVE the rest of it --- the cord makes me say don't buy it because I do not think the cord will last --
Pros: Coloured
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 26, 2019
Hi there, this is Kelly with Dyson. Thank you for sharing your review of the Dyson Supersonic hair dryer. I am happy to hear how pleased you've been with the speed at which this dryer dries your hair, and how your hair feels after your use. I'm happy to inform you that Dyson Supersonic is designed with 4 precise heat settings, as well as 3 precise speed settings. Each setting is designed to provide varying outcomes depending on the style you have in mind for any particular drying session. Along with these settings, Dyson Supersonic will also provide intelligent heat control, which measures the exit temperature 20 times every second. This helps prevent extreme heat damage, protects your natural shine and ensures Dyson Supersonic is at best temperature based on the setting that you select.
The issue that you are having with the cord sounds very unusual, and not something that we would expect to happen. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
The issue that you are having with the cord sounds very unusual, and not something that we would expect to happen. As a reminder, while we don't expect any issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: kscott100
Gender:Female
Verified Purchase:Yes
I had tried a friend's at work and wasn't sold on it. I purchased my own to get full prospective. I have been a hairdresser for 30+ years. It is quieter than most hair dyers but still too loud to carry a conversation over. The drying power is almost a quick as my Pibbs Twin Turbo 3800, But I have to have the heat to the max and if I up the speed it can burn client. Ergonomically it is not good for me because I hold closer to the nozzle. The cord is heavy and bulky and gets tangled a lot. In the end it's not the worst blow dryer. For the price I would have thought it would be something I would want to be using all of the time. It's not.
Pros: Coloured, Curly, Wavy
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Support, April 26, 2019
Hi there, this is Kelly with Dyson. I'm happy to inform you that the Dyson Supersonic hair dryer is engineered for balance in the hand. It is also the only manufactured hair dryer with the motor in the handle. With the center of mass being close to the handle, it is less arduous when maneuvering the hair dryer from side-to-side as it is not top heavy. We're always keen to provide support if ever needed. Also, if Dyson Supersonic is purchased new and from an authorized retailer, Dyson will back your purchase with a free 2-year guarantee. Please consider contacting us directly at askdysonUS@dyson.com. We're keen to learn more about your experience, as we're always happy to assist if ever needed.
Best wishes,
Kelly
Dyson Customer Support
Best wishes,
Kelly
Dyson Customer Support
Written by a customer while visiting Dyson
Posted by: Jwilliam007
Verified Purchase:Yes
Drying time cut in half. Awesome hair dryer! Settings and air flow perfect. Doesn’t dry my hair out.
Pros: Coloured, Straight, Thick
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Rycr
Gender:Male
Verified Purchase:Yes
My Wife loves it. She went into the store about a vacuum and she saw this
Different and it works great.
Pros: Coloured, Dry, Straight
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic dryer. By far the best and fastest blowdryer ever. I am a hairdresser. So much less time on your feet!! Leaves hair so much smoother.
on January 31, 2019
Posted by: conniehairdresser
Gender:Female
I purchased a few months ago, and use everyday in the salon!!! Best investment I have ever made for my legs!
Pros: Curly, Dry, Thick
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Hair Dryer EVER!
on January 24, 2019
Posted by: Debbie33
Gender:Female
I have (2) of these and I absolutely love them. It’s well weighted and never gives me any problems!
Pros: Coloured
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Amazing product!
on January 22, 2019
Posted by: Lucah1
I bought this product to help control my frizzy hair. this product is very precise and helps control my hair.
Pros: Coarse, Coloured, Curly, Frizzy, Thick
I would recommend this to a friend!
Written by a customer while visiting Dyson